Director of Human Resources

Reports to President and CEO

Job Summary: The Human Resource Director is responsible for developing and executing HR strategies that support the agency's mission, values, and strategic goals. This position oversees all aspects of human resources, including recruitment, employee relations, performance management, compliance, compensation and benefits, training and development, health and safety and organizational culture.

Essential Functions:

1. Develop and implement HR strategies that align with Goodwill's mission, vision, and long-term goals.
2. Oversee the recruitment process, ensuring effective hiring practices that attract and retain mission aligned talent.
3. Serve as a resource for conflict resolution, employee concerns, and fostering a positive and respectful workplace culture.
4. Stay up to date on human resource-related laws, regulations and practices to ensure agency compliance with federal, state and local labor laws. This would include specific programs (CARF) which require HR related data for compliance or accreditation.
5. Create and maintain up to date employee policies and procedures.
6. Design and implement performance appraisal systems, support leadership in employee evaluations and identify opportunities for growth and development.
7. Work directly with leadership to assist in addressing employee grievances and mediate disputes to maintain a harmonious work environment.
8. Administer employee benefit programs.
9. Administer organizational Health and Safety programs, including Policies, OSHA standards and Compliance reporting.
10. Supervise the human resources team.
11. Be an active member of the organization leadership team.
12. Additional duties or special projects as assigned.

Additional Responsibilities:

1. CARF : Ensure documentation and compliance with CARF standards.
2. Safety : Maintain applicable safety standards, rules, and regulations in areas of responsibility.

1. Outcome Driven : Have S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community.
2. Stakeholder Focused : Work with integrity and provide exemplary customer services to internal and external stakeholders.
3. Accountability: Have key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
4. Financial Stability : Utilize the resources of the organization in an efficient and effective manner.
5. Strategic Visioning : Commitment to innovation, continuous learning, and leading changes in creating community value.
6. Professionalism : Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve. Represent the organization to the public with a courteous, helpful and business-like attitude.

Education and/or Experience

Bachelor's degree in business, human resources or related field required; PHR/SPHR preferred. Five + years of generalist experience in human resources with two + years' experience in management involving supervision of personnel, planning, and budgeting.

Knowledge, Skills and Abilities

Must have good written and verbal communication skills

Must have strong computer and Microsoft applications skills

Must have a valid driver's license

Must have good problem resolution skills

Must have good interpersonal skills

Must have strong organizational and planning skills

Must be able to work independently

Must provide excellent customer service

Must have strong analytical and business skills

Must be able to work evenings and weekends when circumstances require

Must understand HR policies, federal and state laws and agency operations

Physical Demands and Work Environment

Must be able to bend, stretch, reach and lift to 20 pounds, walking or standing to a significant degree, involves sitting most of the time in an office environment infrequently exposed to extreme temperature, noise, fumes, dust, etc.

Travel between worksites within region may be required.