Automotive Service Writer

Job Description

Job Description

As an Automotive Service Writer at Graff Chevrolet of Bay City, you will be responsible for effectively communicating with customers regarding their vehicle service needs and ensuring a seamless experience throughout the service process.

Responsibilities:

• Interact with customers to understand their service requirements
• Provide detailed estimates and timelines for service completion
• Coordinate with technicians to ensure timely and efficient service delivery
• Maintain customer records and update service history
• Address customer inquiries and concerns with professionalism and courtesy

Requirements:

• Prior experience in customer service or automotive industry preferred
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Knowledge of basic automotive terminology and service procedures
• High school diploma or equivalent

Benefits:

• Competitive compensation ranging from $35,000.00 to $75,000.00 per year
• Healthcare benefits and retirement savings options
• Career growth opportunities within a reputable automotive dealership
• Employee discounts on automotive services and products

About the Company:

Graff Chevrolet of Bay City is a trusted automotive dealership located in Bay City, Michigan. With a commitment to providing top-notch service and quality vehicles, we pride ourselves on our reputation for excellence in the automotive industry. Join our team and be a part of a dynamic and customer-focused work environment.

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