Payroll & Administrative Coordinator

Job Description

Job Description

Payroll & Administrative Coordinator (Full-Time, In Person Position)

Location: Livonia, MI
Schedule: Monday through Friday 8:00am to 4:30pm

Benefits: Medical, Dental, Vision, Generous PTO and 401K

At LaJoy Group, you will find a culture that prides itself on teamwork, high ethics and hard work – with a good measure of fun. We seek to employ qualified individuals who are open to always changing environments, focused on reaching goals, and able to show a friendly “team” attitude.

Position Summary
LaJoy Group is seeking a highly detail-oriented and customer-focused Payroll & Administrative Coordinator to manage weekly payroll processing and support employees and clients with accuracy and professionalism. This role is critical to ensuring payroll is processed correctly and on time by carefully reviewing electronic and paper timesheets, reconciling approved versus submitted hours, and verifying that all documentation is complete and accurate before submission. The ideal candidate takes pride in precision, maintains strong organizational systems, and provides exceptional customer service while supporting employees through payroll processes and electronic timesheet transitions.
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Essential Functions
Payroll Processing & Accuracy
• Process weekly payroll using paper timesheets, Excel, and payroll software with a high level of accuracy.
• Audit and reconcile submitted hours against approved hours to ensure correctness prior to billing and payment.
• Perform detailed data entry and documentation review to ensure all required forms are complete and compliant.
• Proactively follow up on discrepancies, missing timesheets, and corrections.
• Maintain clear communication with internal teams to ensure timely payroll submission and billing.
• Conduct outbound calls and send written correspondence regarding missing or corrected timesheets.
• Accuracy and attention to detail are essential in this role to ensure employees are paid correctly and on time.

Customer Service & Communication
• Provide prompt, professional responses to payroll-related questions from employees and clients.
• Contact employees regarding incomplete, incorrect, or inaccurate timesheets with clarity and professionalism.
• Support employees in transitioning to electronic timesheets, offering guidance and troubleshooting assistance.
• Maintain a high level of service when returning calls and resolving payroll concerns.
• Build positive working relationships through clear communication and a solutions-focused approach.
• This position requires strong interpersonal skills and a commitment to delivering exceptional customer service.

Administrative Responsibilities
• Maintain and update multiple spreadsheets and tracking systems, including authorizations, documentation logs, and communication records.
• Mail or email required documents and track outstanding paperwork to ensure timely completion.
• Organize and maintain payroll-related records and documentation systems.
• Perform additional administrative tasks as assigned.
• Strong organizational skills and the ability to manage multiple priorities are key to success in this role.
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Physical Demands
This role is primarily sedentary and requires regular use of a computer and phone. Occasional filing, lifting of documents, opening filing cabinets, bending, or use of a step stool may be required.
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Work Environment
This position operates in a professional office setting and regularly uses standard office equipment including computers, phones, photocopiers, and filing systems.
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Education & Experience
• High school diploma or equivalent required.
• Previous payroll or billing experience preferred.
• Two to four years of experience in an administrative, payroll, or billing role strongly preferred.
• Strong computer proficiency, particularly with Microsoft Office products (Excel required).
• Highly developed written, verbal, and listening communication skills.
• Demonstrated ability to work with a high degree of accuracy, discretion, and attention to detail.

This job requires a criminal background check. Convictions and pending felony charges are not an absolute bar to employment and will only be considered if required by law or there is a substantial relationship to the circumstances of the particular job or if bond ability is at issue

#INDINTERNAL
LaJoy Group is an Equal Employment Opportunity.