ServiceNow Administrator
Location: Pontiac, MI
Experience: 5+ Years
Description
- In a hybrid workplace with 2-days on-site, the primary responsibility of the ServiceNow Administrator is for development, administration, configuration, and ongoing maintenance of the ServiceNow platform.
- This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules.
- In addition to support functions, the ServiceNow Administrator performs design and implementation tasks such as; requirements gathering, configuration, integration and testing.
- The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation.
- The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement.
- The candidate must have 5+ years of hands on experience development and administration of ServiceNow, have excellent problem solving skills, and strong written and verbal communication skills.
Environment
ServiceNow, MS 365 Services, .Net, Agile.
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