Donor Services Receptionist

Versiti, Inc.
Traverse City, MI
Donor Services Receptionist Location Traverse City, MI (Cherry Capital Airport area) : Overview: Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary: Under the direction of the Donor Services Manager, supports the Donor Services department by performing the following operational and clerical duties. Responsibilities:
  • Demonstrates our core values: - Safety - Integrity - Service - Stewardship - Teamwork
  • Answers incoming phone calls and transfers to appropriate department.
  • Performs fixed site/mobile registration.
  • Performs pre-registration for all collection types. Obtains clearance when needed and enters all orders into the computer. Contacts hospitals, physician's office, and donors (patients) to ensure smooth transactions for Physician Orders.
  • Performs scheduling of donor appointments.
  • Enters data from and scans various Donor Services forms.
  • Supports supply chain and inventory processes of Donor Services.
  • Assists with SOP/controlled document insertion/removal.
  • Oversees post donation area including restocking of supplies and donor after-care.
  • Performs bag prep and unit care.
  • Performs other duties as assigned
  • Complies with all policies and standards
  • Qualifications: Education
    • High School Diploma or general education degree (GED) required
    Experience
    • Administrative and/or receptionist work experience preferred
    Knowledge, Skills and Abilities
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively with donors, volunteers and employees of organization utilizing instructive or persuasive skills.
    • Ability to do basic addition, subtraction, multiplication and division. Ability to apply common sense understanding to carry out simple instructions. Ability to deal with standardized situations.
    • Evening, weekend, Holiday work, and travel may be required. Occasional statewide travel to other collection sites to accommodate business needs is required. Reliable transportation is required.
    • This person must have the ability to work independently with minimum supervision; multi-task; work with confidential information.
    • This person must possess a professional demeanor and projection of appropriate professional image; and excellent phone and customer service skills.
    Tools and Technology
    • Computer skills required. required
    • Must have working knowledge of regulatory (BBCS) and/or required
    • Microsoft products, including Word, Excel, Outlook. required
    • Ability to maintain simple databases. required
    #AJ123
Posted 2025-09-26

Recommended Jobs

Physical Therapist Assistant

Renewal Rehab
Hastings, MI

As a key member of Renewal Rehab, the Physical Therapist Assistant (PTA) helps provide essential rehabilitation services to patients across a variety of settings including nursing homes, rehab centers…

View Details
Posted 2025-09-19

Full Stack Architect

Sidram Technologies
Wyoming, MI

Job Description: Full Stack Architect Relocation : must be relocate anywhere in us Role Overview We are seeking a highly experienced and visionary Full Stack Architect to lead our t…

View Details
Posted 2025-09-25

On-Call Receptionist

Grand Traverse Band of Ottawa and Chippewa Indians
Suttons Bay, MI

Job Description Job Description SUMMARY To provide receptionist duties to the Administrative Building, Satellite Offices, and other offices as needed when present full time staff are absent. A…

View Details
Posted 2025-07-23

Prin Security Engineer (Identity Platforms)

Consumers Energy
Jackson, MI

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energ…

View Details
Posted 2025-09-10

Intern - State Farm Agent Team Member

State Farm
Michigan

Responsive recruiter About our Agency: Trinesha launched the agency on January 1, 2011 and has since built a strong team of nine licensed agents dedicated to exceptional service. In our office, …

View Details
Posted 2025-08-06

Otolaryngologist Opportunity near Battle Creek, Michigan (MI402-ENT)

Open Door Unlimited, Inc.
Battle Creek, MI

Medical facility near Battle Creek, MI, is seeking an experienced Board Certified or Board Eligible Otolaryngologist to join their team. This is a full time employed position. Call is one in two. An …

View Details
Posted 2025-07-30

Crew Member (Pizza Maker & Customer Service)

Domino's Franchise
Big Rapids, MI

Have Fun While at Work, Enjoy your Job with endless opportunities! Job Description Customer Service Reps(CSR) - Whether you are looking for your first job, or you are already an experi…

View Details
Posted 2025-09-26

Cath Lab Technician

Garden City Hospital
Garden City, MI

Overview Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incred…

View Details
Posted 2025-09-23

Discover Pontiac: Your Next Adventure as an OR Nurse!

NurseRecruiter
Pontiac, MI

Registered Nurse - Perioperative Nurse - Operating Room - Travel - (OR RN) Embark on a thrilling journey as an Operating Room Nurse in Pontiac, where you can embrace the dynamic travel nurse lifestyl…

View Details
Posted 2025-08-08

Chemical Engineering Intern

hemlocksem
Hemlock, MI

At Hemlock Semiconductor (HSC), we transform people’s lives by energizing and connecting our world through silicon technology. Since 1961, HSC has been a leading global provider of hyper-pure polysil…

View Details
Posted 2025-09-08