Client Development Trainer

United Wholesale Mortgage
Pontiac, MI
:

United Wholesale Mortgage, the #1 Mortgage lender in the country, is looking to add to our award winning Success Track training team. As a Success Track trainer you would be training our external mortgage broker partners on everything UWM related with a special focus on growing their business. Our Success Track Trainers facilitate training in person on our phenomenal campus in Pontiac, Michigan. Many of our clients rely on Success Track for their initial trainings for new loan officers and processors so they can strategically grow their business. Our trainers are expected to become experts across all classes offered to our clients. The ideal candidate has a mastery of training principles, knowledge of sales, loan programs, a passion for learning, helping our clients, and the ability to execute quickly while balancing multiple tasks in a fast paced family fun environment.

WHAT YOU WILL BE DOING:

WHAT YOU WILL BE DOING

Teach and educate UWM Clients onsite and in-person
Tour clients through our campus
Create, design, build, and deliver specific training class content
Work daily in a fast paced, high sense of urgency workplace
Collaborate with Sales, Marketing, Underwriting and leadership throughout UWM to develop and refine content
WHAT WE NEED FROM YOU:

Must Have Qualifications:

Trainer / Teacher in the past 5-years
Strong work ethic
Ability to speak/present in person for 60 – 300 mortgage professionals
Previous mortgage experience preferred, but not required
Great communication and team building skills
Above and beyond client service attitude
Ability to learn content at an accelerated pace
Open and accepting of constructive feedback
Advanced experience with MS Word, Excel, and PowerPoint High School Diploma
Onsite attendance is required
THE PLACE & THE PERKS:

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
DISCLAIMER: All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Posted 2025-10-06

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