Quality Manager

Job Description

Job Description

Quality Manager

Responsibilities

The Quality Manager plays a critical leadership role in ensuring product integrity, customer satisfaction, compliance with quality standards, and organizational capability in quality management. This position oversees quality assurance, quality engineering, quality control, master data management, and nondestructive testing functions. The Quality Manager strengthens systems, drives continuous improvement, and ensures organizational alignment to customer, regulatory, and internal requirements. This role is central to maintaining excellence in product performance, process reliability, and cultural adoption of quality standards across the enterprise.

Compensation and Benefits

• Starting pay: $155,000+ annually

• Medical, dental, and vision insurance

• 401(k) savings plan with employer match

• Paid time off including vacation, holidays, and sick leave

• Life insurance and employee assistance programs

• Leadership development, certification support, and professional training opportunities

• Relocation assistance available

Job Roles

• Planning – Coordinates audits, event-based interventions, and stakeholder involvement; strengthens systems through continuous improvement and prioritization.

• Integrity – Holds an uncompromising standard for quality, safety, and values; interprets specifications through the lenses of ethics, reputation, and compliance.

• Influence without direct authority – Persuades through data, logic, and clarity; aligns stakeholders with diverse priorities toward shared objectives.

• Orchestration and coordination – Understands enterprise functions and interdependencies; leverages strengths across teams to ensure consistent and reliable outcomes.

• Courage and presence – Takes firm stands when needed; stops processes when necessary; escalates appropriately; communicates with confidence to operators, leaders, and customers.

• Analysis – Identifies root causes with precision; evaluates limited or complex data to rapidly determine the best course of action.

• Relationship-oriented – Builds trust; collaborates cross-functionally; anticipates stakeholder needs; negotiates solutions that support “win-win” outcomes.

• Detail orientation – Tracks customer specifications, audit needs, and final review elements; ensures documentation and instructions are accurate and actionable.

• Perspective – Takes a long-view of quality systems; balances short-term needs with long-term improvement and system strength.

• Communication – Tailors communication to operators, managers, and customers; articulates priorities, insights, and expectations clearly and consistently.

• Coach/Mentor/Manager – Develops team capability; provides direction, feedback, encouragement, and accountability; aligns talent with organizational needs.

Key Responsibilities

• Promote the organization’s quality policy and objectives.

• Embed the quality policy culturally throughout the organization; ensure compliance with customer and regulatory requirements.

• Foster a workplace culture centered on continuous improvement and accountability.

• Establish measurable quality objectives aligned with business unit and corporate priorities.

• Provide a framework for reviewing quality objectives and managing the quality management system (QMS).

• Conduct management reviews of the QMS according to business procedures.

• Maintain and achieve customer satisfaction performance goals.

• Plan and execute continuous improvement efforts to strengthen the QMS.

• Align resources to meet quality and continuous improvement objectives.

• Maintain QMS integrity during system updates and operational changes.

• Develop, enforce, and maintain quality processes and documentation.

• Ensure strict compliance with customer quality requirements; drive resolution of quality issues.

• Act as the primary source of communication regarding QMS performance; proactively conduct informal audits and collect insights.

• Communicate quality, regulatory, statutory, and compliance requirements across all levels of the organization.

• Maintain customer awareness and transparency regarding changes, capabilities, and quality initiatives.

• Identify, develop, and elevate organizational talent.

• Analyze and synthesize data to drive leadership decisions and influence outcomes.

• Maintain consistent attendance and professional reliability.

Qualifications

Basic Requirements

• Bachelor’s degree from an accredited institution

• Minimum of 7 years of experience in manufacturing, with at least 5 years in engineering or quality

• Minimum of 5 years of leadership experience

• Legally authorized to work in the United States (no visa sponsorship available)

Preferred Requirements

• Bachelor’s degree in Engineering

• Demonstrated project management experience

• Strong negotiation and stakeholder management skills

• Experience querying databases and extracting insights

• Excellent analytical skills and structured problem-solving abilities