Business Analyst 5

This position serves as the senior IT Business Analyst for MDOC's mission critical applications. Collaborates with MDOC clients and DTMB professionals to develop requirements, analyze data in support of projects, make recommendations for process and business flows, and develop consensus on both business and system requirements. This position will takeon a leading role in completing the activities associated with Request for Proposals (RFP), estimating costs to complete projects, establishing action plans, completing impact analysis, and implementing test strategies. Serves as a liaison to vendors, and an IT system owner representing the agency for impact and strategic planning. Engage with the MDOC in establishing and fulfilling the Agenciesstrategic goals and objectives through exemplary delivery of IT Services. Inform and escalate issues and risks in a timely manner. Participate in DTMB or statewide IT initiatives as necessary. Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of business analysis methodologies and process modeling.
• Knowledge of IT project planning, development, and implementation with the ability to apply that knowledge to the development of requirements and RFP narrative.
• Knowledge of the Software Development Lifecycle and related methodologies e.g., Agile, CMMI, or other industry standard.
• Knowledge of application development environments and related tools.
• Experience in the estimation, planning and forecasting of projects.
• Experience in the documenting and gathering business, functional or technical requirements for software projects.
• Ability to effectively make oral and written reports and presentations.
• Advanced proficiency with all MS Office applications, MS Project and Visio.
• Ability to draft requirements for Request for Proposals (RFP) for the procurement of IT solutions and services.
• Ability to perform project level analysis and produce project analysis documentations such as swim lanes, sequence diagrams, use cases, etc.
• Ability to work on complex business problems, analyzing and evaluating current business methods and procedures for improvements.
• Ability to direct and organize requirement capture activities; to establish project goals and objectives that support the DTMB and MDOC strategic plans.
• Ability to identify problems, evaluate alternatives, exercise sound judgment, and implement effective solutions; to develop and evaluate policies and procedures; and prepare reports.
• Ability to communicate effectively with vendors, customers, and enterprise technology management
• Ability to build and maintain effective relationships with cross-departmental and inter-agency teams; including effective communication skills with technical and non-technical groups.
• Ability to organize and develop test plans and test cases working with business subject matter experts.

EDUCATION:

• Bachelor's degree desired. Should be a degree in or related to:computer science, data processing, computer information systems, data communication, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.