Director, Client Consulting
- Consistently and solidly demonstrate the ability to develop and grow strong, long-term client partnerships that result in strong revenue generation
- Have an influencing presence internally and externally and communicate ideas in a way that persuades others to buy-in and take action – at all levels of the client organization
- Nurture account development by creating winning proposals and pitches, and continuously listening for additional client needs
- Know clients’ businesses, as well as objectives, and offer value-added consulting to help them understand and activate on customer-centric strategies, using the full breadth of our portfolio
- Understand the clients' internal structure and translate this into actionable account plans across all DMU's to maximize growth across the account (upsell & cross-sell)
- Foster strong client loyalty through the demonstration of exceptional engagement execution and client service skills
- Oversee and execute on key client projects focused on consumer insights, transformation, customer/employee experience, and brand/marketing strategy, while seamlessly working across topics and accounts
- Provide continual strategic thinking and added value to clients and internal execution teams to ensure that we answer the client’s business challenge and helping to move the client organization forward
- Deliver strategic, influential presentations and other forms of client communications for audiences from front-line to executives
- Plan, design, and facilitate multi-disciplinary client workshops
- Foster collaboration with multiple capabilities at Human8, weaving appropriate competencies together for a cohesive result
- Advise project managers and other team members on how to navigate through project planning and execution (e.g., provide guidance on how to structure a project, review project deliverables for their ability to address client challenges)
- Strong relationship builder with senior client stakeholders – directly managing key senior client relationships and working closely with them on a daily basis.
- See all the angles to best position our platform to fit a clients' project needs.
- One of the two openings we have requires working with healthcare insurance clients.
- Natural problem solver and trusted advisor to clients, never shy of presenting a point of view to deliver on client objectives.
- Set the gold standard for top account management in collaboration with a Global Account Partner where applicable.
- Excellent performer and companywide example in account relationship management and consistently deliver strong delivery performance.
- Recognized as a go-to person for specific research / business / industry expertise.
- An excellent communicator, both internally and externally, inspiring audiences and building engagement.
- Collaborative to the core. Recognizes the value and importance of culture in creating a business that inspires people to thrive, respects the value of teamwork within the wider business, Human8 and across the external collaborator network, and builds client loyalty through the delivery of exceptional work.
- 10 years of relevant experience
- Master degree in the full spectrum of Business or Marketing of which 6 years of experience in consulting preferred
Recommended Jobs
Medical Scribe - Primary Care (Remote - MI)
***You must be located/reside in the State of Michigan for consideration*** This position is remote, however you must be located in Michigan. You must be able to work at least 2 shifts/week for 1+ y…
Insurance Risk Manager
Job Description Job Description Job Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties ( is the nation's largest private owner and operator of m…
Physician - Gastroenterology
**Collaborative Support Team:** Work with a skilled team made up of Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Medical Assistants (MAs), pharmacy workers, and office support. **Team …
General Merchandise Customer Service Lines Leader
General Merchandise Customer Service Lines Leader Location Coldwater, MI : As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opp…
Production Supervisor-Food Manufacturing
Have you ever wanted to be able to say, \ TIME TO MAKE THE DONUTS\!!!! Dunkin' Donuts is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. Tr…
Temporary Refugee and Immigrant Services Administrative Coordinator
Temporary Refugee and Immigrant Services Administrative Coordinator Location Grand Rapids, MI (Highland Park area) : Temporary Refugee and Immigrant Services Administrative Coordinator Requisition #…
CRMG Surgical First Assist, PRN - Cheyenne Regional Medical Center - Cheyenne, Wyoming, United States
A Day in the Life of a CRMG Surgical First Assist Under direct guidance and or supervision of the primary operative surgeon, assists in the perioperative care of patients, in surgery, and perform …
Millwright Mechanic Kalamazoo Carton
We are seeking candidates to join our Maintenance Department as a Maintenance Mechanic . We offer outstanding opportunities for our employees to advance their careers through on the job training …
Staff Machine Learning Engineer, Behavior Planning & Prediction
Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current sta…
Full Time Cardiology Noninvasive Job Saginaw, MI
Non-Invasive Cardiologist Saginaw, MichiganClinical Role ~ Permanent, full-time position ~ Seeking a board certified or board eligible non-invasive cardiologist ~ Clinical focus: ~ Nuclear s…