Office Administrator (US-007)

Company overview:

Froude has been designing, manufacturing and supplying engine test equipment since William Froude invented the water brake dynamometer in 1877 at the request of the British Admiralty to produce a machine capable of absorbing and measuring the power of large naval engines. The group we have today has evolved from the original business named Heenan & Froude.

We produce dynamometer test solutions for our customers to ensure their engine test requirements are met, designed by our mechanical, electrical and software applications engineers.

We have two manufacturing and support centers; Froude Inc. in the USA and Froude Ltd. in Worcester UK. Our facilities manufacture the complete range of hydraulic, (water brakes) eddy current, and AC dynamometers as well as the Go Power line of portable engine dynamometers. In addition to our range of test cell solutions, Froude offers dynamometer refurbishments, spares, repairs and maintenance contracts within our customer service plans.

Role overview

We are seeking an organised and proactive Office Administrator to provide essential administrative support across the organisation. This role supports multiple departments, stepping in during peak periods or when team members are unavailable. While you will work collaboratively with many teams, overall responsibility for outcomes will remain with the relevant department managers.

This is an excellent opportunity for someone who thrives in a varied role, enjoys multitasking, and wants to contribute to smooth and efficient business operations.

Office administration

• Manage day-to-day general office activities to ensure efficient operations, including ordering consumables, personal protective/safety equipment and managing keys.
• Serve as the primary point of contact for visitors, phone calls, appointments, and general inquiries.
• Professionally direct the flow of information and communication across departments.
• Record, log and monitor paid time off requests.
• Book travel and accommodation (Sales, Commissioning, exhibitions etc.,)
• Arrange customer visits, booking hotels, transport, dietary requirements and any other special requests.
• Provide general administration support for the Director of Sales, as required.
• Provide general administration support for the sales team, for example customer presentations.

Accounts

• Provide support with vendor calls and inquiries promptly and professionally.
• Support audit efforts by providing documentation and information as requested.

Procurement, shipping & inventory support

• Utilize Sage to improve workflow efficiency and maintain updated inventory items.
• Follow up on open orders to ensure timely delivery and accuracy.

Facilities, health and safety

• Arrange appointments, servicing and repairs for facilities, booking, setting calendar events to remind of upcoming services due and communicating with contractors, and staff.
• Support with vehicle insurance renewals and driving license checks.
• Support with renewing energy contracts.

Team collaboration

• Work proactively to identify and assist with additional tasks during slower work periods.
• Collaborate with colleagues across departments to support smooth business operations.

This list of duties and responsibilities is not exhaustive, and you may be required to undertake additional tasks as the role evolves, and as necessitated by business need and objectives.

Knowledge, experience and skills required

• Previous experience of general office administration.
• Strong organizational and multitasking abilities with a common-sense approach.
• Excellent attention to detail and accuracy.
• Professional communication skills with internal and external stakeholders.
• Experience of adapting and taking initiative in a dynamic environment.
• Ideally proficient in Sage accounting software (or similar ERP systems).
• Competent in Excel and spreadsheets. Ideally data reporting, pivot tables and formulas.

Personal attributes

• Approachable, dependable and accountable. Able to deliver under minimal supervision
• Adaptable team player. Remains flexible and able to switch priorities at short notice, cooperative, and supportive in a fast-paced, multi-tasking environment.
• Highly organized and detail oriented. Ensures accurate information, documentation, and daily administrative tasks.
• Proactive and resourceful. Anticipates needs, solves problems efficiently, and looks for ways to improve processes.
• Strong communicator. Interacts clearly and professionally with colleagues, management, and external partners

If this sounds exciting and you’re interested, please email your CV to [email protected] with the reference number JOB-US-007 in the email subject line.

Applicants must be authorized to work in the U.S. without sponsorship now or in the future and are subject to a background and drug screening check.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person