Pharmacy Technician Call Center

Southfield Specialty Pharmacy Call Center - Full time day shift $2500 sign on bonus for qualified external hires!

Scope of Work

Handle inbound and outbound calls to assist patients providers and internal teams. Make outbound calls to coordinate timely medication refills and ensure continuity of therapy. Document refill activities accurately in the patient management system. Work with physician offices to obtain prescriptions when refills are unavailable expired or therapy changes occur. Assist with insurance coordination and medication delivery logistics. Support pharmacists with data entry prescription verification and compliance tasks. Maintain inventory records and uphold regulatory standards. Participate in training and mentoring of new staff.

Requirements

• Required A level of knowledge normally acquired through completion of a general high school diploma program or GED.

• Experience with sterile compounding and/or 6 months technician experience and/or graduate of an ASHP accredited technician training program. Preferred

• LIC-Pharmacy Technician - STATEMI State of Michigan Upon Hire required Or
• LIC-Pharmacist Intern - STATEMI State of Michigan Upon Hire required

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!

• Optional identity theft protection home and auto insurance pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd

Department Name

Pharmacy CSC - CH East - North

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:30 a.m. - 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Required Experience:

IC