Credit Analyst
- Maximizing company cash flow by ensuring compliance with established credit policy and collection expectation.
- Contact customers regarding overdue accounts and determine reasons for non-payment
- Issue dunning letters to overdue accounts
- Reconciliation of customer accounts
- Performing required customer maintenance on accounts
- Performing required reporting.
- Consult with customers to resolve complaints and verify financial and credit transactions
- Review commercial customer accounts to identify and select delinquent accounts for collection
- Evaluate customer records and recommend payment plans based on payment history, and purchase activity
- Ensures a balanced risk and revenue tradeoff consistent with credit policy and loss target expectations
- Investigates the processing activity on accounts that have exceeded the parameters set in our risk management system
- Issue credit hold notifications
- Coordinate customer credit changes with the credit department
- Recommend that accounts be shifted to a collection agency
- Recommend bad debt write-offs
- Maintain accurate records about the customer payment status
- Participate in additional projects to support ongoing business needs
- Works within well-defined instructions
- Primarily provides commercial credit and collections functions
- Working knowledge of collections best practices and procedures and/or commercial lien laws
- Exceptional customer service skills with ability to effectively diffuse negative situations; customer relationship skills
- Strong phone etiquette with professional verbal and written communication skills
- Ability to communicate to all levels of internal management
- Strong computer skills including MS Office-Outlook, Word and Excel and data entry skills
- High level of attention to detail, strong analytical and problem-solving skills
- Effective organizational, time management and prioritization skills
- Ability to apply good judgement, strong work ethics and integrity on the job
- Ability to establish positive work relationships and effective collaboration skills
- 0-2 years collections experience in a commercial environment
- High School Diploma or GED equivalent
- Must be able to perform essential responsibilities with or without reasonable accommodations.
Recommended Jobs
Office Clerk
Job Description Job Description Looking to hire part time office clerk, a perfect job for a seasoned, mature individual who want extra income. An individual who is punctual. Great phone etique…
Pickup Lead
Job Description Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons a…
Home Interior Warehouse - Interior Designer/ Sales associate
Job Description Job Description DBA- Home Interior Warehouse Interior Design Sales Associate We are looking for a full time experienced salesperson with an interior design background. We ar…
Assistant Teacher
Job Description Job Description Looking for an assistant teacher who has the aspirations to be a lead teacher working with toddlers and young preschoolers to help promote child growth and develop…
Barista Lead - Starbucks- University of Michigan-Ross School of Business(P/L)
The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment. The Barista…
It change management
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by ou…
Merchant Support Engineer
We’re looking for a smart and productive individual who has a knack for interacting with customers and the drive to fulfill their needs. Major responsibilities include answering support tickets filed …
3rd Shift Production Supervisor
Job Description Job Description POSITION SUMMARY Must have a working understanding of product flow from the plate room through converting. Must understand the functional areas' resource driver…