Patient Services Associate - Full Time

Job Description

Job Description

Join Our Team as a Patient Services Associate!

Location: Saginaw, MI | Full-Time

Are you a reliable, detail-oriented professional with a passion for helping others? Do you want to work in a supportive environment where your contributions directly impact patient care? We’re hiring a Patient Services Associate to join our front-line team—and we offer competitive pay and outstanding benefits.

Why Join Us?

At CMU Medical Education Partners, we recognize that our employees are our greatest asset.

That's why we offer

• Health, dental, vision insurance available on day one
• Generous paid time off and holidays
• Retirement Options
• Supportive, team-based work environment

What You'll Do

As a Patient Services Associate, you’ll serve as the first point of contact for patients and visitors, providing top-tier administrative and operational support.

Your day-to-day responsibilities will include

• Greeting and directing patients with professionalism and warmth
• Scheduling appointments and making reminder calls
• Accurately registering and updating patient information in the EMR system
• Assisting with phone inquiries and triaging calls
• Managing medical records, scanning documents, and ensuring confidentiality
• Supporting compliance with HIPAA and organizational privacy standards

What We're Looking For

Required

• High school diploma or equivalent
• Familiarity with medical terminology
• Excellent attention to detail and organizational skills
• Strong communication skills and multicultural sensitivity
• Proficiency with computers and ability to learn scheduling systems

Preferred

• Prior experience in a medical office or healthcare setting
• Experience in a multi-specialty clinic environment

Ready to Make a Difference?

Join a team that values compassion, collaboration, and accountability. Whether you’re experienced or looking to grow in the healthcare field, this is your opportunity to contribute to meaningful patient care in a fast-paced clinical setting.

CMU is an AA/EO institution, providing equal opportunity to all individuals, including minorities, females, veterans, and persons with disabilities.