Team Member - Premium Car Wash

Job Description

Job Description

Salary: $15 per hour minimum starting pay

Tommys Express Car Wash isnt your average car wash. Were a high-tech, guest-focused, premium experience, designed to wow every guest from entry to exit. Powered by cutting-edge systems and a people-first culture, were growing quickly and building a team that takes pride in doing things the right way.

What We Offer:

• $15/hour starting pay
• Sales incentives / commission opportunities
• Paid time off (80 hours per calendar year) and paid holidays
• Full-time, part-time, and seasonal options
• Flexible scheduling with early, mid, and evening shifts available
• Medical, dental, vision, 401(k) w/ match
• Company-paid life insurance
• Free car washes!
• Pay that grows with you plus incentives on top
• Growth into leadership, sales, maintenance, or corporate roles

Training and Promotions:

You won't be thrown in without support. As a Trainee during your 60-day onboarding period you will focus on learning all areas of the wash.

You will receive:

• An assigned mentor

• Hands on, onsite learning
• Online modules and certifications
• Checklists that outline your skill development so you can keep track of your progress

After your 60-day training period, you will have a performance review. If approved you will be promoted to Team Member and receive a $.50/hour increase.

We invest in people who want to grow. That said, we provide ongoing coaching and skill development catered to your interests and skills. You may end up focusing on guest experience and sales, maintenance, and/or management.

What Matters Most:

• Safety first, for guests and team members
• Exceptional service, where every interaction counts
• Operational excellence , focused on clean, efficient, and consistent service

What Youll Do:

This role is a blend of guest experience and hands-on operations. No two shifts are exactly the same. You'll rotate between key areas like:

• Window Sales (POS)
• Guest Experience and Memberships
• Tunnel Operations (Flight Deck)
• Facility and Equipment Care

What this Actually Looks Like:

• Work outdoors in all types of weather in a hands-on, active environment
• Rotate between guest service, cleaning, and operations
• Support your team and deliver a great guest experience
• Promote memberships and earn sales incentives/commissions
• Use POS systems, apps, and dashboards to manage guest accounts and transactions
• Keep equipment and property clean and running smoothly
• Maintain and troubleshoot equipment (as you grow in your role)

What You Bring:

• Strong customer service mindset (experience preferred, but not required)
• Sales confidence or willingness to learn
• Ability to work in a fast paced, active environment
• Ability to be on your feet your entire shift
• Ability to lift up to 50lbs
• Dependability (show up when you are scheduled!)
• Willingness to work outdoors in all weather conditions
• Team -first mindset and desire to help others
• Strong technology skills (POS systems, apps, tablets, dashboards) and ability to learn new systems and tools

This job isnt for everyone. You probably won't like it if:

• You dont like being on your feet and moving most of your shift
• You prefer working indoors
• You get frustrated when things get busy, loud, or fast-paced
• You dont like switching tasks throughout the day
• Youre not comfortable using technology, systems, and screens regularly
• You prefer working solo
• You struggle with feedback or when people correct you
• You want a job where you can just coast

Our Expectations

• Follow all uniform and PPE requirements
• Have reliable transportation of your own
• Work weekends as scheduled
• Availability between 6:00 AM 9:30 PM, however, we are willing to accommodate most schedule requests
• Work overtime as required
• Cover shifts when needed

The Nitty Gritty

• We are happy to consider those with a criminal backgrounds so long as the offense is not job-related. You are welcome to provide more information in your application.
• We are tattoo friendly, however our corporate requirements do not allow for face or neck tattoos.
• We have two sites in Lansing at this time and will be expanding to add two more sites. There is some flexibility here, so please indicate location preference when applying.

What Next?

If you're still interested and believe you're up for the challenge, we would love to hear from you!

• Afteryou complete your application you can expect to hear from us via email
• If selected, HR will reach out by email to schedule a phone interview. That said, please be sure to monitor your email (and junk folder!) as we will move on if we don't hear back from you within 48 hours
• If you are selected after the phone interview, you will come in and meet with the site manager for an in-person interview
• Our final candidate will receive an offer letter contingent upon a background check
• If everything checks out we will work out a start date and you'll be on your way to a fulfilling career, or at minimum, a great first job or summer position if that's all you're looking for right now!

Our promise to you is that you will not be sending your application into the abyss. We respond to all applicants whether or not you're selected!