Junior IT Deployment & Application Support Analyst

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Job Summary:

HTC Global Services is seeking an IT Deployment & Application Support Analyst to join their In Plant Material Flow & Scheduling Team. The role involves developing, deploying, and supporting applications used in plant production operations globally, while collaborating with various teams to improve deployment processes and application health.

Responsibilities:

• Understanding / documenting the deployment process - Working with PDO and Plant IT teams to continually improve deployment and test plans globally.

• Working with global teams to document issues / concerns related to development and deployment activities - Developing or configuration of in house tools and applications

• Establishing process for gathering, assessing and improving portfolio health related to number of software versions, database versions, number of changes etc.

• Outlining improvement opportunities and working with cross-functional teams to deliver them. - Working outside of normal days shift hours and some travel may be required.

Qualifications:

Required:

• Motivated and self-starter

• Software Development, entry level or academic experience of 1yr

• Works well in a diverse global team environment

• Excellent written and verbal communication skills

• Experience with Common Tools, MS Office, (Word, Excel, Outlook...)

• HW/SW Installation

• SQL

• Technical Communication

• Support Problem Tracking

• Application Support

• Engineer 2 Exp.: Practitioner: 1 coding language or framework

• 4+ years in IT

• 3+ years in support/incident management

• Bachelor's Degree

Preferred:

• General understanding of MS Windows Server 2012-2016 OS and 2012-2016 MS SQL Databases

• Ability to multitask by working with multiple initiatives

• Capable of managing work with limited supervision

• Programming with tools such as Java, Java Script, SQL and, Power Shell experience is nice to have

• Monitoring Tools such as Dynatrace, What's UP Gold and Splunk

• Linux

• Windows Servers

• 1+ yr RedHat Openshift

• 3+ MS SQL/Oracle DB

• 2+ yr Redhat Linux OS

Company:

HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions. Founded in 1990, the company is headquartered in Troy, Michigan, USA, with a team of 10001+ employees. The company is currently Late Stage. HTC Global Services has a track record of offering H1B sponsorships.