Customer Service Specialist - Join the Hometown Markets Team

Job Description

Job Description

Join Our Team at Hometown Markets!
Every shift is a chance to shineserving our community with smiles that fuel success!

Company Description
Hometown Markets is a locally owned and thriving business with three convenience stores, gas stations, and car wash facilities in Owosso, Michigan. We take pride in offering top-quality products and outstanding service, making us a trusted part of our community.

Role Overview
We are currently hiring Full-Time and Part-Time Store Associates to join our dedicated team. In this role, youll play a key part in daily store operations, ensuring a seamless and positive experience for every customer. If you enjoy working in a dynamic, customer-focused environment, wed love to hear from you!

Key Responsibilities

• Provide excellent customer service by assisting patrons, operating the cash register, and handling transactions.
• Maintain store cleanliness, including stocking shelves, emptying trash, and performing basic cleaning duties.
• Accurately complete shift paperwork and maintain inventory levels.
• Follow store protocols while working independently and as part of a team.
• Communicate effectively with customers and team members to ensure a positive experience.
• Be eager to learn and follow store procedures.
• Assist with other tasks as assigned by the store manager.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Valid drivers license and reliable transportation.
• Ability to pass a comprehensive background check.
• Strong commitment to customer service and teamwork.

Available Shifts
8-hour shifts are scheduled throughout the week (MondaySunday). Shift availability may vary by location.

• Morning Shift: 6 a.m. 2 p.m. or 7 a.m. 3 p.m. (Currently filled, but accepting applications for future openings.)
• Afternoon Shift: 2 p.m. 10 p.m. or 3 p.m. 11 p.m. (Currently available.)
• Overnight Shift: 10 p.m. 6 a.m. or 11 p.m. 7 a.m. (Currently available.)

While we strive to accommodate shift preferences, openings may not always be immediate. We will keep your application on file and reach out as positions become available.

Benefits
We value our employees and offer competitive benefits, including:

• Retention Bonuses: $200 after 90 days, plus an additional $200 after 180 days.
• Paid Time Off for eligible employees.
• Flexible Scheduling to fit diverse needs.

At Hometown Markets, we foster a supportive and engaging work environment where every team member is valued. If you're ready to be part of a company that prioritizes customer service and community connection, apply today!