Complex Lead Installer

Complex Lead Installer

What you will do

Under direct supervision, conducts preventive maintenance, repair, installation, and general servicing of HVAC controls systems. Responsible for high levels of customer satisfaction through direct, on site, customer interface.

How you will do it

• Diagnose and repair control systems malfunctions with knowledge of a variety of electronic or digital controls systems.
• Manages assigned work to meet professional and efficient execution of time and customer satisfaction. Reports problems or changes to management immediately.
• Communicates with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work.
• Adheres to all Johnson Controls and customer safety standards. Provides safety awareness while working onsite with Johnson Controls subcontractors.
• Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.
• Other duties related to the installing, commissioning and servicing of building controls and facilities management systems and energy management systems, as assigned.
• Assists in the development and testing of software programs necessary to operate the system per the intent of the project requirements.
• Selects, orders, and tracks the delivery of materials for assigned projects. Coordinates factory-mounting processes to meet factory and project schedule.
• Assists in the loading and commissioning of all system and network-level controllers as required.
• Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
• Keeps management, direct supervisor, and customer informed of job progress and issues.
• Participates in an on-call rotation for Emergency Service.

What we look for

Required:

• Vocational School graduate or an Associate’s degree in electronics, mechanical systems, computer technology, air conditioning or similar field.
• Degree may be offset by two years’ experience in servicing HVAC electronics and/or mechanical systems.
• Ability to coordinate the work of others on multiple job sites.
• Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner.
• Possesses the ability to explain technical information to technical and non-technical people.
• Experience understanding computer programming and software applications.

Preferred

• Experience with Johnson Controls current and legacy control products and systems.
• Three to Five years of increasingly responsible experience in installing and/or servicing electronic control and HVAC equipment.
• Experience in writing computer programs and software application specifically for HVAC Controls Programming.
• Demonstrated knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems.
• Demonstrated experience in the integration of low voltage building sub-systems using various industry protocols (i.e. LON, Bac Net, N2, Mod bus, etc.).

HIRING HOURLY RANGE: $33-43 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at

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