Lead Food Services Team Member

Pilot Company
Midland, MI

The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include:

  • Maintains Brand and PTC restaurant operational standards
  • Executes shift plan
  • Follows up assigned tasks
  • Assists management team
  • Works hourly positions
  • Monitors food prep and register procedures and cash handling policies and processes
  • Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards
  • Provides direction to team members during shift
  • Ensures restaurant cleaning processes and methods are followed
  • Monitors labor usage and break policy according to Blue Cube
  • Adheres to restaurant plans/objectives as set by Restaurant General Manager
  • Assists with training and cross training of team members as directed
  • Adheres to all Brand and PTC processes and policies
  • Monitors register procedures and cash handling policies and processes
  • Maintains safe working conditions by following all safety and security policies and processes
  • Ensures all team members are adhering to Brand and PTCs dress code standards
  • Follows all Brand maintenance processes and methods
  • Advises Restaurant General Manager as to performance/discipline problems
  • Ensures acceptable execution of suggestive selling product food safety and cleanliness standards
  • Ensures compliance of Brand and PTC marketing and ensures products are available and fresh
  • Works hourly positions
  • Other duties as assigned by management

 

Pay Rates Starting between: $13.15 - $19.18 / hour

Additional Information :

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

Remote Work :

No

Employment Type :

Full-time

Posted 2025-11-18

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