Automotive Sales Consultant
Who Are We? Are you ready to start a career leading a talented team to success, with opportunities for outstanding performance and personal growth? Do you want to work for a fun, professional and forward thinking company that values exceptional customer service and high employee satisfaction? Look no further—McDonald Auto Group is the place for you! We are a second-generation, family-owned business that has been a part of the Mid-Michigan community for over 100 years, with deep ties to Saginaw and the Saginaw Valley. We currently operate 9 franchised dealer brands across 5 locations, employing over 200 dedicated team members. At McDonald Auto Group, we strive to create a dynamic work environment where our employees enjoy coming to work and find fulfillment in their roles. We believe that our greatest asset is our people, and only the best team members can deliver the exceptional customer service we're known for. Job Description We are always looking for talented, self-motivated individuals to join our team at McDonald Chrysler. Currently, we are seeking an enthusiastic self-starter to fill the role of Automotive Sales Consultant. A qualified individual will be expected to interact and consult with customers to guide them through their vehicle purchase. Your goal is to create the best vehicle-buying experience to make lifelong customers. You will assist customers in selecting the right vehicle for their lifestyle. You will be trained on the specific products we offer and their benefit to our customer. No experience necessary! Responsibilities:
- Spend time with customers to determine their needs and discusses vehicle options
- Commit to becoming an auto sales expert and gain in-depth knowledge of vehicle inventory and technology
- Facilitate customer test drives to demonstrate industry leading features
- Complete quotes and explain financing options
- Ensure timely follow up with prospective customers
- Follow up with all existing customers to confirm their satisfaction, maintain strong relationships and generate leads
- Present vehicle attributes, model options, features, purchase and finance options and store policies and services to customers.
- Keep abreast of new products, features and accessories. Attend product and training courses.
- Prepare vehicles for customer pickup.
- Ensure customers understand the vehicle's operating features and warranty
- Strong work ethic and a competitive spirit, with a desire to learn and be successful
- Outgoing personality with a desire to service others
- Ability to formulate a professional email, text, and digital correspondence
- Excellent appearance, verbal/written communication, strong negotiation and presentation skills
- Ability to ask for the sale and follow through to close
- Valid driver's license
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- 8 hour shift
- Weekends
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