Inside Sales Representative

Job Description

Job Description

Collette is seeking an Inside Sales Representative to join our growing Sales Team for our Great Lakes region. This is a remote role. The ideal candidate must reside in the region they are supporting .

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.

Job Summary:

The Inside Sales Representative is a home-based, internal sales role focused on outbound calling and digital communication to introduce Collette’s products and services to new travel advisors. This role is instrumental in supporting the expansion of Collette’s preferred partnerships by cultivating new advisor accounts and accelerating market penetration in collaboration with Outside BDMs and Marketing.

Primary Functions:

• Proactively contact, cultivate, and convert non-booking travel advisors into active Collette clients.
• Meet or exceed performance metrics including call quotas and KPIs.
• Qualify prospective advisors, conduct initial training, and communicate Collette’s value proposition using all available sales tools.
• Transition newly booking advisors to the appropriate Outside BDM for ongoing growth and retention.
• Collaborate with the Regional Director of Sales (RDS) to develop target lists and support tactics aligned with Sales, Business Development, and Marketing strategies.
• Strategize with RDS to identify high-potential advisors and prioritize outreach based on quality and opportunity.
• Educate advisors on current marketing initiatives, product offerings, and sales tools.
• Maintain accurate records of interactions and activities in the CRM system.
• Perform other duties as assigned.

Knowledge & Skills:

• Bachelor’s degree preferred
• Experience in sales or customer service is an asset
• Strong phone presence and communication skills (verbal, written, and video)
• Critical thinking and problem-solving abilities
• Highly organized with the ability to multitask and manage time effectively
• Self-motivated and proactive
• Proficient in Microsoft Office and social media platforms
• Comfortable working remotely
• Must reside within the region you are supporting.
• Ability to travel for training (< 5%)

Pay Rate: $24.50/hr plus commission and bonus.