Veterinary Receptionist

Welcome to Animal Hospital Maple Orchard in beautiful West Bloomfield, Michigan. We are dedicated to providing the highest quality veterinary care, a commitment reflected in our excellent 4.7-star Google rating, which demonstrates the strong trust we have earned within our community. When you join us, you are stepping into a supportive and professionally focused environment where every teammate is empowered to succeed. This is your opportunity to do your best work alongside some of the most dedicated professionals in the field. Our success is built on investing in our people. As part of a supportive network, Animal Hospital Maple Orchard offers robust programs designed to help you achieve all your career goals, whether you are pursuing credentialing as a veterinary technician or seeking new leadership opportunities. We prioritize educational access, ensuring that every teammate has the resources and mentorship needed to grow professionally. Here, you will find a collaborative culture that values work-life balance and equips you with the tools necessary to feel supported every day. We provide comprehensive and advanced medical options to our patients. Our facility is equipped to handle complex cases, offering specialized services including Surgery, Urgent Care, Ultrasound, and state-of-the-art CT Scans. For challenging medical situations, our veterinarians benefit from seamless access to internal specialty consultations and networking opportunities. We believe in providing the best possible diagnostics and treatment pathways, ensuring you can practice high-level, cutting-edge medicine without compromise. West Bloomfield, Michigan, offers an exceptional quality of life and a welcoming community atmosphere. Located centrally in Oakland County, the area is known for its beautiful lake access, excellent public parks, and highly rated school districts, making it an ideal place to live and raise a family. You will find a wide array of dining, retail, and recreational activities nearby, all while enjoying convenient access to the larger metropolitan amenities of Detroit. We encourage you to discover how rewarding life can be when you are integrated into this vibrant and engaged Michigan community.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.


Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [email protected] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.