Fulfillment Sales Director

Position Overview

The Director of Fulfillment Sales is a senior leader responsible for driving revenue growth, profitability, and assisting with the delivery of operational excellence to fulfillment customers. This role sets the strategic direction for fulfillment account management, sales expansion, pricing strategy, forecasting, and cross-functional execution.

The Director of Fulfillment Sales will work with a team of business analysts to determine product selection and set pricing for fulfillment customers while partnering closely with purchasing and operations to ensure seamless execution. This position requires experience with online marketplaces and customer proprietary websites and involves close communication and collaboration with key customers.

Primary Responsibilities

Strategic Leadership & Account Ownership

• Manage and grow relationships with key fulfillment customers.
• Develop and execute long-term sales growth plans for fulfillment customers aligned with corporate objectives.
• Conduct quarterly business reviews to drive sales and profitability accountability.

Online Channel & Assortment Strategy

• Define channel-specific product assortment and distribution strategies.
• Determine which customers are authorized to sell particular products across various online sales channels to maximize reach and profitability.
• Oversee marketplace expansion, fulfillment sales strategy, and channel conflict mitigation.
• Align promotional calendars and marketing initiatives with customer growth plans.
• Devise and implement strategies to determine optimal product assortments by customer and sales channel.
• Analyze market trends, channel performance, and customer data to guide product placement.

Revenue Growth & Business Development

• Identify and secure new fulfillment partners and sales opportunities.
• Develop growth plans tailored to each customer.
• Evaluate emerging Amazon, Wal-Mart, and other third-party marketplace expansions.
• Drive organic growth through assortment expansion and pricing optimization

Forecasting & Purchasing Alignment

• Work with purchasing team to establish forecasting frameworks to support high-volume customers.
• Assist with alignment between sales demand, warehouse capacity, and purchasing lead times.

Operations Collaboration

• Partner with operations to meet customer expectations for performance, shipping times, and service level excellence.
• Identify and help resolve operational challenges impacting key accounts.

Pricing & Margin Strategy

• Analyze margins, competitive positioning, and volume targets.
• Work with pricing team and business analysists on pricing strategies for fulfillment accounts.
• Balance desire to grow sales in competitive environment with margin objectives.
• Approve pricing structures and discount strategies in alignment with profitability targets.

Team Leadership & Coordination

• Collaborate with a support team of Business Analysts.
• Help coordinate sales and shipping efforts across Aqua Quick Ship fulfillment locations and other non-fulfillment warehouse locations to ensure unified execution.
• Serve as a bridge between Sales, Purchasing, and Operations.

Financial Accountability

• Revenue and profitability responsibility for assigned accounts.
• Organic growth of existing accounts.
• New account acquisition and sales expansion.

Core Competencies

• Strong understanding of fulfillment models (3P, 1P, drop-ship, vendor direct)
• Strategic vision and execution
• Data-driven decision making
• Exceptional negotiation and communication skills

Job Location: Cinderella - Saginaw

2260 Veterans Memorial Parkway Saginaw, MI 48601

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.