Front Desk Coordinator

About Us
The mission of Downtown Grand Rapids, Inc. is to accelerate Downtown GR's transition to a best-in-class American city. While a small, yet mighty organization, our growing team works hard with a wide array of community partners to build an increasingly vibrant downtown with great recreational experiences, a high quality of life for people from all walks of life and a strong, inclusive economy. You may be familiar with some of our work:

• GR Forward - DGRI and partners led the development of this award-winning community plan and investment strategy to transform the Grand River into a distinct asset and guide the next generation of growth in Downtown Grand Rapids. Now we are busy making the vision a reality with the transformation of Lyon Square, planning for Switchback Park on the face of Belknap Hill and the revitalization of the Grand River Corridor.
• The Van Andel Arena, Downtown Market and DeVos Place Convention Center - We helped build the facilities and accelerate the revitalization of Downtown.
• World of Winter, more food trucks, downtown skatepark, downtown refreshment area. Yep. That's us. We strive to activate downtown year-round with events highlighting art, music, culture and inclusivity. We've also expanded Downtown public amenities with a dog park and "social zones" to compliment and activate our Downtown public spaces.

With all of these exciting achievements and even more impactful projects approaching, Downtown Grand Rapids Inc. (DGRI) is in search of a Front Desk Coordinator to support the DGRI staff in the performance of organizational activities. This role will enhance and organize administrative functions while striving to achieve greater organizational efficiencies and improving organizational responsiveness.

Our ideal candidate will:

• Have an associates degree or equivalent education and experience with two (2) or more years of experience in managing the daily functions of a business office or nonprofit organization.
• Serves as helpful and friendly front door receptionist; Supports Administrative Manager and staff with daily and ongoing administrative tasks; Screens and responds to telephone calls, mail and visitors to Downtown Grand Rapids Inc.
• This position often serves as the first contact for Downtown Grand Rapids Inc. and regularly interfaces with the public, Board members, and other public, private and non-profit partners;
• Maintains excellent customer service protocols, facilitating the resolution of concerns, requests and suggestions from community members.
• Prepares and disseminates meeting announcements, agendas, minutes and supplementary materials as needed; Update websites with minutes, meeting information, board members, etc.
• Assists as needed to provide organizational support for administrative programs; Composes original correspondence and maintains organizational files.
• Coordinate team travel with the team and conference sign ups and arrangements.
• Assists with general office operations, including tracking supplies and equipment maintenance; Maintains efficient practices to maximize the functionality of the office.
• Assists DGRI staff in other projects and activities to fulfill the mission of the organization while performing any other tasks assigned by the Administrative Manager relevant to the intent of the position.

Here's what we're offering the right candidate:

• An opportunity to affect things that matter in our city! You'll have exposure to exciting events, projects and developments and help to re-define our skyline.
• A fun and flexible culture. Our diverse team works hard and has a good time doing it.
• Competitive compensation
• Medical & dental Insurance
• Life insurance
• Short & long term disability insurance
• 401(k) retirement plan with company match
• Comprehensive wellness program
• Generous Paid Time Off
• Technology stipend
• Opportunities to grow and develop your career

To read more about our work visit us at .

Equal Opportunity Employer