Case Manager/Food Pantry Manager

Job Description

Job Description

Job Title: Case Manager/Food Pantry Manager

FLSA Status : Full Time - non-exempt
Reports to: Center Director

Schedule: varies
Supervises: N/A

Rate of Pay : $16/hr

Closing Date: 08/29/2025

Benefits : Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

General Statement :

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people. Our mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Scope of Position:

The Case Manager/Pantry Manager is responsible for front office duties, greeting clients and determining their needs, Case Management and ongoing support for clients, assisting with all fundraising and development events, including Bell Ringing. This position is full-time and requires flexibility in scheduling and within the position itself.

Essential Functions:

Greet clients, answer phones, attend meetings, filing, data entry, file management, office cleaning and record keeping, supervise the food pantry including ordering and scheduling volunteers, assist with Advisory Board scheduling and preparing materials for meetings, Case Management as needed for clients, scheduling of Bell Ringers and other volunteer needs, and other duties as assigned.

Education and Work Experience:

Minimum high school diploma or equivalent. Minimum 2 years office experience.

Knowledge, Skills and Abilities Required:

Proficient in WORD, EXCEL, PowerPoint, and able to do accurate data entry into client databases, among other computer files.

• This position requires driving:
  • A minimum age of 21 (for insurance provision) and possession of a valid in-state driver’s license is required.
  • An MVR will be processed every year in accordance with The Salvation Army’s policies.
• Background Check
  • Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army’s policies.

Software-related skills: Working knowledge of integrated database applications and ability to use new software programs with basic training, Word and Microsoft Office Suite, including Excel, PowerPoint, Canva, among others.

Physical Requirements: Ability to maneuver. Ability to remain in a stationary position. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift up to 40 pounds. Ability to access and produce information from the computer. Ability to understand written information.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable, and no undue hardship will result.