Inside Sales Representative- Consumables

Job Description

Job Description

Where you’ll work

At Mopec Group our purpose is to enrich lives by building a platform to transform the treatment of disease. We believe in creating a welcoming environment that celebrates differences, fosters a culture of inclusion, and empowers others to speak up. Our employees come from all walks of life, and we strive to reflect on the vast and far-reaching communities in which we serve. By living our purpose and fostering a diverse and inclusive workplace, we can create better products, better serve our customers, and contribute to a better world for all.

Mopec is a leader in empowering pathology and anatomy professionals with the leading platform of products and solutions for the advancement of diagnostic accuracy, safety, research and the treatment of disease. Our team works together to earn the right to be the only logical choice for pathology and anatomy professionals spanning the entire pathology continuum. Being a part of the Mopec team means you are contributing to the advancement of diagnostic accuracy, safety, research, education, and the treatment of disease.

Mopec is currently searching for an Inside Sales Representative. This is an “onsite” position and will be based at our corporate office in Madison Heights MI.

About the Job:

The Inside Sales Representative- Consumables (ISRC) will work as part of the Sales team. In this position, the ISRC will be responsible for growing consumable sales and building and maintaining customer relationships. The ISRC will drive revenue through lead prospecting, nurturing relationships, and closing orders primarily via phone, but also via email, or video conferences. The ISRC will be required to learn our products and understand how the customers will use our products. This position requires the ability to read instructions represented in manuals and follow these instructions. This position exists in a temperature-controlled environment. This is an onsite position that will be situated in our Madison Heights, MI office.

What you’ll do:

• Lead Generation: Proactively research potential clients, build mailing lists, and follow up on marketing-generated or web-based leads.
• Customer Engagement: Connect with prospects primarily via phone, but also via email, and video to understand their pain points, explain product features, and present solutions.
• Sales & Negotiation: Quote prices, outline contract terms, overcome objections, and negotiate deals to meet or exceed monthly and quarterly revenue targets.
• Pipeline Management: Document all sales activities, track communications, and maintain accurate forecasting in Customer Relationship Management (CRM) systems (HubSpot)
• Account Management: Serve as the point of contact for existing clients, process renewals, cross-sell/upsell relevant products, and coordinate with technical or support teams
• Ensure all paperwork is completed and executed correctly
• Maintain compliance with all material documentation
• Read and comprehend instructions and follow established procedures
• Maintain proper records of all forms of transactions relating to the company’s materials operations
• Follow all safety guidelines and operate in a safe manner
• Physical presence on the job is essential and necessary including weekends and holidays if deemed necessary by the company
• Other duties as assigned by management

Management Responsibilities: None

What you need:

Education and Experience

• High school diploma or GED required, bachelor’s degree in business or sales preferred
• 1-3 years of experience in sales, telemarketing, or customer-facing roles
• Proficiency in HubSpot or CRM software preferred
• Proficiency in Infor Visual V11 preferred

Who you are:

Knowledge, Skills and Abilities

• Clear written and verbal communication skills
• Must be well organized
• Must manage time well
• Active listening
• Persistence
• Target driven mindset
• Must support mission and purpose of the company and be committed to professional and personal growth
• Ability to work as part of a team and interface with other departments.
• Good analytical skills
• Ability to prioritize in the face of multiple tasks

Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice