Administrative Assistant (On Site)

What You'll Do

• Call dealerships and auction houses to coordinate the auction process
• Arrange transportation to auction
• Create and send auction packets
• Audit disclosure paperwork to ensure compliance with lemon laws
  • Identify, research and resolve problems with documentation
  • File and organize incoming documents
  • Ensure accuracy within printed and digital files
• Manage the hold title process
• Offer timely and accurate solutions through inbound and outbound conversations (e.g., phone calls, chats, emails) while keeping a positive and upbeat attitude

• Good communication, organizational and problem-solving skills
• Strong attention to detail
• A positive, self-starter attitude
• Works well with a team
• Proficiency in typing and Microsoft Office programs
• Ability to learn new computer programs as necessary

Eligibility Requirements

• Able to work on site in Saginaw, Michigan, daily
• High school diploma or equivalent
• One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)

Nice to Have

• One or more years of experience in administrative roles (Banking, mortgages or collections is helpful!)
• College degree in a relevant field

• Medical and prescription coverage, including free annual physicals
• Dental and vision insurance
• Paid time off
• Associate wellness program (earn rewards for meeting health goals)
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

• 401(k) with match
• Flexible spending account
• Life insurance
• Short- and long-term disability insurance

• Teladoc: Free online access to doctors 24/7
• Registered nurse 24/7 help desk
• Patient advocacy: Free 24/7 help with benefit questions and claims issues
• Family, financial and estate guidance (online will) services

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