Senior SCCM Engineer / SCCM L3 Support
Job Summary
We are seeking a Senior SCCM Engineer with strong experience in Microsoft Endpoint Configuration Manager (SCCM) to provide L3 support, infrastructure management, and solution design . The ideal candidate should have deep expertise in SCCM architecture, troubleshooting complex issues, and implementing enterprise device management and patching solutions.
Roles & Responsibilities
- Provide Level 3 (L3) support for SCCM infrastructure and deployments.
- Troubleshoot complex SCCM issues related to device management, patching, and software distribution .
- Design and implement SCCM architecture and solutions based on business requirements.
- Deploy, configure, and manage SCCM components including:
- Site Servers
- Distribution Points
- Management Points
- Monitor SCCM site components and services to ensure system availability and performance.
- Perform root cause analysis (RCA) for SCCM incidents and recurring issues.
- Participate in customer and internal stakeholder meetings representing the SCCM team.
- Coordinate with team members and assign tasks to junior resources when required.
- Identify opportunities for automation, optimization, and continuous improvement .
- Ensure compliance with patch management and endpoint security policies .
- Research and stay updated with latest End User Computing (EUC) technologies and trends .
Mandatory Skills
- Very deep understanding of SCCM architecture and concepts
- Strong expertise in:
- SCCM Device Management
- Patch Management
- Software Deployment
- Strong troubleshooting and root cause analysis skills
- Experience providing L3 support for SCCM infrastructure
- Experience with SCCM deployment, upgrades, and maintenance
Preferred Skills
- Experience with Microsoft Endpoint Manager / Intune
- Knowledge of PowerShell scripting for automation
- Experience in Windows OS management and enterprise device lifecycle
- Understanding of EUC technologies and endpoint security practices
Experience
- 7+ years of IT experience
- 4+ years of hands-on SCCM experience
Good to Have
- Experience in large enterprise SCCM environments
- Knowledge of co-management with Intune
- ITIL process knowledge
If you want, I can also help you with:
- Boolean search string for this JD (for recruiters / job boards)
- Sample resume for SCCM L3 Engineer
- LinkedIn sourcing keywords for SCCM candidates
These will help a lot if you're sourcing candidates for your recruitment business .
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