IT Business Systems Analyst | Full Time | Rochester Hills, MI
- Shares knowledge of one or more applications’ capabilities and features for users, owners, and administrators of solutions.
- Keeps abreast of new Tools & Technology and functionalities across the application(s).
- Plans, designs and recommends business processes to improve and support business activities.
- Assists with developing the methods and procedures required to identify whether current business goals and objectives meet organizational needs.
- Facilitates meetings with clients to gather and document requirements and explore potential solutions.
- Analyzes and documents client's business requirements and processes and communicates these requirements by constructing conceptual data and process models, including data dictionaries and volume estimates from organization.
- Collaborates with work teams, departments, system leadership, staff, other IT groups, and technology vendors to define needs and facilitate solutions.
- Provides input into developing and modifying systems to meet client needs and develops business specifications to support these modifications.
- Assists more senior team members in creating test scenarios and test plans to be used in testing the business applications in order to verify that client requirements are incorporated in to the system design.
- Assists in analyzing testing results throughout the project.
- Participates in technical reviews and inspections to verify 'intent of change' is carried out through the entire project.
- Assists in coordinating business analyst tasks on information technology projects, problem tickets and provide support to other team members.
- Provides support, escalation response to production problem issues/errors.
- Assists in providing time estimates for project related tasks.
- Assists senior team members in conducting conference room pilots and demonstrations.
- Demonstrate solutions to client in a workshop setting.
- Occasionally trains end users
- Ensure proper documentation and on-time delivery of all functional artifacts and deliverables.
- IT Healthcare experience preferred.
- Associate's degree or two (2) years of college required OR five (5) years of practical work experience in the IT Healthcare realm in lieu of college.
- Demonstrated ability in communications and problem solving with health care clinicians. Bachelor's Degree preferred.
- Three (3) years of applicable work experience required.
- Experience documenting business requirements.
- Excellent communication (written and oral) and interpersonal skills.
- Proven ability to work independently and as a team member.
- Ability to be flexible and work analytically in a problem-solving environment.
- Good organizational, multi-tasking, and time-management skills.
- Experience in application programming or application support preferred.
- Experience/exposure to the Business Analysis Body of Knowledge (BABOK), certification preferred.
- Organization: Corporate Services
- Department: IT Clinical Applications
- Shift: Day Job
- Union Code: Not Applicable
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