Business Development Manager

Surge Staffing
Southfield, MI

Position Summary

We are seeking a highly motivated and results-driven Business Development Manager to lead and grow automotive staffing accounts across a designated state or region. In this role, you’ll serve as the primary liaison between our clients and staffing branches, ensuring exceptional service delivery, strong client relationships, and continued business growth.

The ideal candidate excels in client-facing roles, and is confident managing multiple priorities across multiple locations. This is a great opportunity for someone who thrives in a fast-paced, relationship-driven environment.

Key Responsibilities

Client Relationship Management

  • Serve as the main point of contact for all automotive clients in your region
  • Conduct regular on-site client visits to ensure satisfaction and proactive issue resolution
  • Build long-term relationships through trust, responsiveness, and excellent service

Regional Ownership & Reporting

  • Own the performance and health of all automotive accounts in the region
  • Track and analyze account trends, staffing metrics, and client feedback
  • Provide regular updates, reports, and strategic recommendations to the Vice President

Branch Collaboration

  • Partner with local staffing branches to ensure seamless client service and workforce delivery
  • Support workforce planning, onboarding, and expansion efforts with each branch team
  • Align on service expectations and hold teams accountable for fulfillment standards

Business Development

  • Identify and pursue new business opportunities within the automotive sector
  • Conduct client presentations and site visits to introduce staffing solutions
  • Collaborate with internal sales teams to expand the automotive client portfolio
  • Performance Management
  • Monitor client satisfaction, fill rates, and service quality across accounts
  • Recommend and implement process improvements based on performance data
  • Ensure each account meets or exceeds performance and service level expectations
  • Travel
  • Travel frequently within your region to support existing accounts and develop new business
  • Conduct client site visits, attend branch meetings, and represent the company in the field

Qualifications & Skills

  • High school diploma or equivalent required; college degree preferred
  • 2+ years of experience in account management , staffing , or sales roles
  • Automotive industry experience strongly preferred
  • Proven ability to build strong client relationships and drive account growth
  • Strong organizational and time management skills
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office and basic CRM platforms
  • Comfortable with frequent travel and independent work

Why Join Us?

We are a growing staffing organization committed to excellence in client service and candidate experience. As a Regional Automotive Account Manager, you’ll have the opportunity to shape regional success, build long-lasting relationships, and be a key part of a dynamic, supportive team.

Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, services, and programs.

Job Type: Full-time

IND1

Posted 2025-10-24

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