Customer Service - Great Lakes Metal Finishing
Job Description
Job Description
MAIN PURPOSE OF JOB:
To manage and record purchase order and scheduling information provided by the customers. Assist customer service representatives with overflow duties.
DUTIES AND RESPONSIBILITIES:
- Communicate with customers via phone, fax, email and in person.
- Setup repeat contract release jobs.
- Verify purchase order revision and all other customer documentation.
- Review daily shipment schedule and communicate issues
- Print travelers
- Learn quoting process
GENERAL:
- Complete all administrative tasks as required.
- Pro-actively participate in company-wide continuous improvement activities.
- Consider the safety of other personnel of utmost importance at all times.
- Work in accordance with all company policies and procedures at all times.
- Perform other duties and responsibilities as required or requested.
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