IT Technician

IT Technician

Be the Hero Behind Seamless Technology Operations

Join our client's team as an IT Technician where you'll be the first line of defense for all technology needs across their organization. This hands-on role is perfect for a tech-savvy professional who enjoys solving problems, building relationships, and ensuring that technology works flawlessly for every user.

You'll provide comprehensive technical support ranging from help desk services to white-glove executive support, making you an essential part of their daily operations. This position offers the opportunity to work with cutting-edge technology while developing strong relationships across all levels of the organization.

What You'll Do

• 
  Provide Expert Help Desk Support : Answer incoming calls and accurately log customer questions and issues into the ticketing system


• 
  Solve Complex Technical Problems : Troubleshoot hardware and software issues including networking (TCP/IP), Microsoft Office suite, and custom applications


• 
  Enable User Success : Assist end-users with equipment setup including desktops, projectors, video conferencing systems, and other technology


• 
  Build and Maintain Systems : Construct PCs for internal company use while creating and maintaining system images


• 
  Deliver Premium Service : Provide white-glove technical support to senior leadership with exceptional attention to detail


• 
  Repair and Maintain Equipment : Perform PC and printer repairs to keep systems running optimally


• 
  Educate and Train : Assist with technical training and user education as business needs arise


• 
  Support Special Projects : Contribute to technology initiatives and special project work across the organization


• 
  Stay Current : Keep up with technology trends and best practices to continuously improve service delivery


• 
  Provide Flexible Support : Offer after-hours support when needed (less than 10% of time)

What You Bring

• 
  Windows Expertise : 2-4 years of hands-on experience with Microsoft Windows OS and hardware troubleshooting for printers, desktops, and laptops


• 
  Office Suite Proficiency : Demonstrated experience with Microsoft Office Software Suite


• 
  Network Knowledge : Experience and/or training in LAN, WAN, and wireless network support


• 
  Problem-Solving Skills : Strong troubleshooting capabilities with logical, methodical approach


• 
  Service Excellence : Comfort with white-glove service delivery and attention to detail


• 
  Communication Skills : Ability to interface with users at all technical levels using clear, understandable language


• 
  Professional Qualities : Strong communication and interpersonal skills with honesty, integrity, and respect for others


• 
  Adaptability : Willingness to be flexible and open to change in a dynamic environment

Preferred Experience

• 
  Phone Systems : Phone/PBX experience is advantageous


• 
  Mobile Device Management : Airwatch/MDM experience is a plus


• 
  Industry Knowledge : Airline industry experience is beneficial

Educational Requirements

• 
  Foundation : High school graduate with some college or technical school preferred


• 
  Experience-Based : Strong technical experience can supplement formal education

Physical Requirements

• 
  Active Role : Frequently required to reach, stand, walk, talk, and use hands for various technical tasks


• 
  Mobility : Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl


• 
  Lifting : Must be able to occasionally lift and move more than 50 pounds

What Our Client Offers

• 
  Diverse Challenges : Work with various technologies and support users across all organizational levels


• 
  Professional Growth : Opportunity to expand technical skills and stay current with emerging technologies


• 
  Stable Environment : Full-time, on-site position with comprehensive support


• 
  Team Collaboration : Work alongside dedicated IT professionals in a supportive environment


• 
  Direct Impact : Make a meaningful difference in daily operations and user productivity

A minimum requirement for this position is the ability to work legally in the United States No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process. ** In addition, NO C2C or 3rd parties please.**

Join Our Team

At NuTechs, we are always looking for talented IT Professionals to meet the needs of our employer partners. Whether you are looking for a short term project or a long term opportunity, we are here to help.

If you specialize in the areas below, please submit your resume:

Application DevelopmentSoftware & Application IntegrationDatabase Development & AdministrationNetwork & Infrastructure Design | Systems AdministrationHelp Desk ServicesERP ImplementationWeb Development

Why Choose NuTechs? NuTechs is EMPLOYEE friendly!!!

NuTechs is a diversified technical recruiting firm and our passion is helping our client building exceptional teams, and assisting candidates with educated career moves. We take time to understand what is important to our clients and candidates as they build their teams and careers. After all, a happy candidate leads to a happy client.