Technical Support Engineer

Kforce has a client that is seeking a Technical Support Engineer in Warren, MI. Summary: The main function of a Technical Support Engineer is to provide technical support on various engineering projects and assignments. A typical Technical Support Engineer is responsible for obtaining blueprints, inspecting hardware, tracking project updates, compiling data, and assisting engineering teams overcome project roadblocks. Job Responsibilities:

• Given various levels of direction, obtain blueprints, math data, PDMs and other graphical information
• Inspect and compare physical hardware (parts, vehicles, mockup bucks) to graphical information, noting discrepancies and potential root cause
• Obtain specific data from available databases, sort or organize data by designated characteristics or relationships and report-required information in specified formats
• Plan, schedule and coordinate technical reviews of outlined issues, drawing, parts, and/or vehicles
• Document technical discussions, action plans and assignments
• Monitor and report status of projects and assignments
• Compile cost comparison data or performance comparison data
• Compile data and convert into standard specification format and documents
• Identify data, analysis method and report format required to present and explain an issue, phenomenon, or potential solution
• Partake in the design and implementation of action plans
• Identify ways to improve implementation of the Vehicle Development Process
• Bachelor's degree in Engineering, Mathematics, Computer Science or related technical field
• 8-10 years of experience required
• Experience as auto mechanic or technician
• Understanding of vehicle architecture and function, including packaging and dynamic interactions of components in assigned areas
• Strong knowledge of data processing techniques, methods, software and applications to solve real problems
• Strong written and verbal communication skills
• Ability to identify relevant drawings, layouts and graphic illustrations and use them to investigate issues and potential solutions
• Ability to create, file data and retrieve information from electronic databases
• Ability to develop work plans, including identification and retrieval of necessary information, data and drawings, required analysis method or technique and effective report format
• Ability to work independently and with a team
• Ability to utilize existing or new information and processes to resolve issues