Museum Security Officer (part time)

The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. The Henry Ford provides unique educational experiences based on authentic objects, stories, and lives from America's traditions of ingenuity, resourcefulness and innovation. Our purpose is to inspire people to learn from these traditions to help shape a better future. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward and that aligns with our core values of being Curious, Authentic, and Passionate.

The Security team is seeking part-time Security Officers for all shifts. These positions play a critical role in maintaining a safe and secure environment for all staff, students, and guests across The Henry Ford, including the Henry Ford Academy and the Ford Rouge Factory Tour. In this position, you will be responsible for conducting routine patrols, monitoring for suspicious or unusual activity, and protecting The Henry Ford's property, artifacts, and people. A positive, professional, and approachable demeanor is essential, as we value team members who can deliver a welcoming presence while ensuring safety and supporting a positive experience for our diverse community of guests, staff, and students.

Role Responsibilities

• Patrol assigned areas of the museum, village, and the Ford Rouge Factory Tour to ensure facility security, prevent unauthorized access, and safeguard against fire, theft, vandalism, and other hazards
• Monitor buildings and property for suspicious behavior or potential threats; respond and report according to established protocols
• Monitor building mechanics (e.g., heating, air conditioning, plumbing) and report irregularities such as fire & safety hazards, leaking pipes, or unsecured doors and windows
• Occasionally transport staff to medical facilities, as directed for testing or further medical treatment
• Respond promptly to on-site accidents or incidents; provide First Aid/CPR/AED assistance as trained, and complete incident reports accurately
• Assist in emergency response procedures including evacuations, lockdowns, and shelter-in-place protocols; provide direction to guests and staff during emergencies
• Deliver courteous, professional customer service to diverse guests, students, and staff; offer assistance and respond to inquiries as needed
• Observe and recommend improvements related to safety, fire prevention, and overall security procedures
• Operate the security console and dispatch system, monitor CCTV footage, and respond to fire and intrusion alarms; Requires basic computer proficiency, multitasking skills, and effective radio communication
• Assists with directing traffic flow and parking management during high-visitation days and special events
• Conduct personal and vehicle checks of staff and contractors when directed by security leadership; ensure all checks are performed respectfully and professionally
• Enforce access control and post orders; maintain awareness of entry points and perform regular checks of gates, doors, and perimeter fence lines
• Submit detailed daily shift reports and maintain accurate, timely incident logs, activity reports, and documentation for all security events, accidents, or suspicious activity throughout the shift
• Respond swiftly to security incidents and follow established protocols
• Coordinate with law enforcement or emergency responders when necessary
• Work collaboratively with the security team, guest services, talent & culture teams and other departments
• Stay informed of and enforce organizational safety, conduct, and security policies; intervene when violations occur and escalate to leadership as appropriate
• Performs related functions as assigned

Special Skills

• Friendly, outgoing, and approachable; able to assist and engage with diverse guests and staff in a respectful, inclusive manner
• Strong written and verbal communication skills, including the ability to draft clear and accurate incident and activity reports
• Skilled in conflict resolution and de-escalation; able to manage and defuse tense or emotionally charged situations with empathy and professionalism
• Demonstrates emotional intelligence, cultural sensitivity, and effective interpersonal skills
• Able to work independently with minimal supervision while also contributing effectively to a team
• Flexible and adaptable to changing assignments, priorities, and schedules
• High level of integrity, professionalism, and discretion in handling confidential information
• Proficient in using computers, incident reporting systems, and security software
• Working knowledge of security protocols, emergency response procedures, and facility safety practices
• Attention to detail and strong situational awareness

Qualifications

• High school diploma or equivalent required; post-secondary coursework or training in Criminal Justice, Military, Public Safety, EMT, or related fields preferred
• Prior experience in security, fire safety, or public safety strongly desired
• Valid Driver's license and reliable transportation required
• Must maintain in-house certifications in First Aid, CPR/AED, and Bloodborne Pathogens
• Must meet all physical and mental requirements of the position, including the ability to work both indoors and outdoors, climb stairs and ladders, and respond promptly to incidents in all weather conditions
• Must successfully complete The Henry Ford's Minimum Physical Standards Testing Program within 90-day probationary period and maintain those standards throughout employment
• Must pass a background check and may be subject to random drug screening

MINIMUM PHYSICAL PERFORMANCE STANDARDS: As defined by The Henry Ford Field Training Module; candidates will be required to meet these standards:

• Walk one (1) mile without stopping
• Run 100 yards without stopping
• Lift and hold 20 lbs for 30 seconds
• Lift 20 lbs and walk 75 ft in under 60 seconds
• Ascend two flights of stairs without stopping, then descend two flights of stairs without stopping
• Assume a kneeling position from standing, then assume a standing position from kneeling

PHYSICAL/MENTAL/ENVIRONMENTAL REQUIREMENTS

Physical:

• Standing/Walking: Constant
• Sitting/Running: Occasionally
• Climbing: Must be able to climb multiple flights of stairs and ladders
• Kneeling: Must be able to kneel to perform CPR/First Aid for extended periods
• Lifting: Routinely lift 30–50 lbs.; occasionally lift 50+ lbs. when necessary to ensure guest safety
• Vision: Normal vision required (corrective lenses permitted)
• Hearing: Normal hearing required (hearing aids permitted)

Mental/Cognitive:

• Ability to respond quickly and remains highly alert in fast-changing or high-stress situations
• Above average verbal, written and interpersonal communication skills
• Sharp attention to detail and strong focus during prolonged periods of surveillance or routine patrol
• Identifies, analyzes, and investigates incidents with sound judgment and logical reasoning
• Exercises discretion and professionalism when handling sensitive or high-stakes situations
• Demonstrated personal character, temperament, and judgment to respond effectively to incidents
• Follows instructions and applies policies with consistency and accuracy
• Documents incidents and activity clearly, using precise and objective language
• Engages with guests and staff calmly and respectfully, even in challenging circumstances
• Demonstrates emotional control and reliable decision-making under pressure

Environmental : Work occurs both indoors and outdoors throughout all seasons and weather conditions

Please note that this job description is subject to modifications at any time to meet the evolving requirements of our institution.

Respect, inclusion, and opportunity for people of all backgrounds will attract the best ideas to THF and help us shape a more vibrant future. By honoring and celebrating people's diversity, THF can bring new creativity, effectiveness, and leadership to our work and community. Achieving diversity, equity, inclusion, and accessibility is a continuous process, which, we believe, will contribute to a sustainable and inclusive world. Therefore, we strongly encourage applications from individuals who identify with or belong to marginalized communities.

It is the policy of The Henry Ford to prohibit discrimination in any employment, donor or volunteering opportunity including but not limited to based on race, color, sex, sexual orientation, gender, gender identity/expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability or any other such characteristic protected by federal, state or local law. This Policy applies to all of our employees, donors and volunteers to ensure that they are treated without discrimination.