CLINICAL PROGRAM MANAGER

Skywood Outpatient
Lansing, MI
Responsibilities

Job description:

Position Summary

Responsible for team collaboration and provision of all aspects of patient care and therapy.

Essential Duties and Responsibilities

· Responsible for overseeing a cohesive team within assigned program.

· Responsible for implementation of clinical programming with assigned program

· Provides direct supervision to primary therapist in assigned program

· Demonstrates clinical knowledge in the areas of assessment, diagnosis, treatment planning, implementation, and documentation in electronic medical record.

· Responsible for updating and collaborating with referents.

· Participates in daily and/or weekly staff meetings regarding each patient and gives recommendations.

· Provides therapy services for individuals assigned to caseload

· Utilizes agency endorsed patient-centered therapeutic interventions and rapport-building practices, including motivational interviewing techniques, to non-confrontationally enhance consumer insight regarding diagnostic and usage patterns.

· Documents treatment episodes, contacts, treatment plans and sessions according to periodicity and content requirements.

· Demonstrates history of staff development.

· Maintains appointed continuous caseload of actively engaged individuals.

· Responds to crisis as needed.

· Performs other duties as assigned.

Qualifications

Knowledge, Skills and Abilities

  • Ability to inspire patient confidence in the FRN Staff and the FRN Model of Treatment.
  • Ability to consistently demonstrate through conduct and communications the stability required to effectively assist patients and their family members through the FRN Model of Treatment.
  • Working knowledge of 12-step, DBT and MI technique and programs.

· Excellent verbal and written communication skills required.

· Excellent organizational skills with the ability to prioritize workload and meet deadlines.

· Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

  • Exceptional analytical and problem solving skills.

· Proven ability to handle multiple projects under pressure.

· Must have high level of interpersonal skills. Position continually requires demonstrated poise, professionalism, tact and diplomacy.

· Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, PowerPoint).

· Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.

· Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.

· Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.

Education and Experience

· Master’s degree in psychology, social work, or related field required.

· Licensure or licensure eligible required. Drug and alcohol certification preferred

· Minimum 3-5 years experience in mental health or substance abuse field required.

· Minimum 2-3 years experience in Motivational Interviewing, Dialectical Behavior Therapy, young adults and women/mens issues.

Work Environment and Physical Demands

· Sits, stands, bends, lifts and moves intermittently during work hours.

· Must be able to lift, push, pull and/or move up to 25 pounds.

· Position requires a great deal of work on the computer requiring manual dexterity and visual acuity.

· Ability to be physically mobile, climb stairs, traverse the campus on uneven, hilly terrain.

· A current, valid driver’s license is required for frequent business travel between locations.

· Minimal overnight travel required.

Due to the 24/7 operational demands, must typically be available after normal working hours and on holidays to manage emergencies that may arise

Skywood is part of one the nation’s largest and most respected hospital management companies, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, UHS today has annual revenue exceeding $10.7 billion. In 2019, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2018, UHS ranked #268 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago, enabling us to provide compassionate care to our patients and their loved ones: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 350 inpatient acute care hospitals and behavioral health facilities and 30 outpatient and other facilities located in 37 states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information on the Company, visit our web site:

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

Posted 2025-09-27

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