Retail Cashier

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.

About Our Locally Owned Ace Hardware

Our family owns and operates two hardware stores in SE Michigan. We have a long history of serving the community in both locations. Providing outstanding customer service is always our primary goal. After all, helping our customers is the most important thing we do every day.

The two stores are located in Garden City and Monroe.

General Summary

The Cashier is responsible for register transactions involving the sale and/or return of merchandise. They also maintain the merchandise displays in their area.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

• Project a positive representation of Garden City Ace Hardware.

• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.

• Project a friendly, outgoing demeanor; work well with customers as well as associates.

• Clear customer checkout lines quickly and efficiently.

• Answer and monitor phone calls and pages promptly, courteously and effectively.

• Communicate any problem or issue that requires management assistance.

• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.

• Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

• Follow all cash register transaction procedures.

• Responsible for balancing of register drawer.

• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.

• Be familiar with promotional offers to better assist customers.

• Participate in store and Cashier meetings.

Front End Appearance and Upkeep

• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.

• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.

• Ensure fresh ads are stocked in displayer at all times.

• Ensure forms and supplies are stocked at all times.

• Assist with decorating the front end according to the Store Support Center program.

• Monitor and call for cart pickups when necessary.

• Inform management when merchandise returns need to be put away.

• Keep entrance floor mats clean and safe for customers.

• Perform all other duties as assigned.

Other Essential Requirements

• Familiar with basic Windows computer operations.

• Possess good organizational skills.

Education/Training

High School or GED equivalent.

Experience

Cashier experience preferred. Customer service experience preferred.

Physical Demands

Standing, walking, lifting (up to 40lbs) and climbing.

Click through and start your journey with us now!

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.