Accounts Receivable Collections Specialist

Our Material Handling Group is seeking a full-time Accounts Receivable / Collections Specialist for either our Kentwood or Zeeland, MI branch. The primary responsibilities of the position consist of, but are not limited to, splitting time between review of credit risk and collection of delinquent accounts. This person works closely with the Sales and Operations Departments to coordinate collection activities and will report to the Credit Manager.

Regular responsibilities include:

• Review delinquent accounts and contact customers regarding overdue amounts.
• Review the risk associated with new and ongoing credit accounts
• Negotiate settlements with delinquent accounts
• Issue demand letters and escalate accounts for legal action or bad debt write-off
• Maintain clean reconciled customer account balances
• Creatively resolve any conflict between a sales oriented culture and a reasonable risk tolerance
• Collect for high activity accounts such as Fortune 100 companies
• Handle and manage incoming and outgoing phone calls, e-mail correspondence, and other communications
• Resolve invoicing, cash application, and sales tax concerns
• Process new customer credit applications and account setups
• Process manual bank deposits
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualifications:

• HS diploma or GED required; Associate's or Bachelor's degree preferred
• Experience with cash posting preferred
• Experience in posting and balancing daily cash preferred
• Experience in a sales oriented dealership environment
• Working with a credit portfolio of $2M+
• Computer Skills - Microsoft Excel, Word, and Outlook, E-Emphasys/Extend
• Language Skills - High: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills - Basic: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra.
• Reasoning Ability - Basic: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will use hands, talk/hear, sit, will reach with hands and arms; Occasionally will stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl
• Lift and/or Move Functions: Frequently will lift up to 10 pounds; Occasionally will lift up to 50 pounds

About Alta:

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.

So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you!

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [email protected] immediately!