Practice Manager
- Oversee daily operations of the entire clinic, ensuring all departments function cohesively and efficiently.
- Ensure optimal patient flow and clinic efficiency by coordinating front desk, scheduling, and clinical activities.
- Maintain compliance with healthcare regulations, HIPAA, and company policies.
- Develop, implement, and refine workflows to improve operational effectiveness and patient satisfaction.
- Responsible for handling cash, checks, and bank deposits.
- Lead, mentor, and manage administrative and clinical staff including front desk personnel, technicians, and support staff.
- Foster a collaborative and accountable culture that promotes staff engagement and professional growth.
- Assist with budgeting, forecasting, and financial reporting for the clinic.
- Monitor and manage key performance indicators (KPIs), including patient access, appointment utilization, billing efficiency, and staff productivity.
- Work closely with billing and revenue cycle teams to ensure timely and accurate claims submission and collections.
- Ensure a high standard of patient service from check-in to check-out.
- Address and resolve patient complaints or concerns in a timely and professional manner.
- Collaborate with clinical leadership to enhance patient-centered care and quality outcomes.
- Supervise and optimize provider and staff schedules to meet patient demand and maximize efficiency.
- Ensure appropriate staffing levels based on volume and provider schedules.
- Oversee use of practice management systems, EHRs, and other digital tools.
- Ensure compliance with all applicable laws, regulations, and accreditation standards.
- Bachelor's degree in healthcare administration, business management, or a related field; Master’s degree preferred.
- Minimum 3+ years of healthcare management experience, preferably in an ophthalmology or multi-specialty medical practice.
- Proven leadership ability across multiple operational areas in a healthcare setting.
- Strong knowledge of medical office operations, clinical workflows, and patient services.
- Excellent communication, organizational, and problem-solving skills.
- Proficient in EHR systems and Microsoft Office.
- This is a Full-Time position based in Cheyenne, WY.
- Compensation for this role will be $80,000-90,000 annually based on experience/certification.
- PTO Accruals Start at 3 Weeks
- Comprehensive Medical and Dental Insurance
- Company Paid Optical Allowance
- Company Paid Routine Eye Care
- Short Term and Long-Term Disability Insurances
- Educational Allowance
- Generous Paid Holiday Program
- 401K With Company Match
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