Sr Software Asset Manager

Description

The Role

General Motors is seeking a Senior Software Asset Manager to help govern the software lifecycle across the enterprise. In this role, you will support software asset management activities spanning software requests, entitlements, software models, usage data, integrations, compliance reporting, and operational process improvement.

This role is a strong fit for someone who combines analytical thinking, operational discipline, and cross-functional collaboration to improve data quality, strengthen compliance processes, and help the business make better decisions about software investments. The role is expected to be based in Michigan in a hybrid work arrangement, with regular onsite presence at a GM location.

What You'll Do

Manage day-to-day software asset management activities across software requests, entitlements, software models, and related operational workflows.

Analyze software license usage, purchased entitlements, and compliance positions to identify risk, optimization opportunities, and reporting insights.

Review and improve software asset data quality, including software product records, product types, and software model accuracy.

Investigate and resolve issues affecting scheduled SAM jobs, integrations, and data collection processes.

Support SaaS and direct-integration use cases by validating data feeds, monitoring job results, and helping ensure reliable license usage visibility.

Partner with internal stakeholders across IT, procurement, platform teams, and business operations to improve software governance and operational effectiveness.

Develop reporting, documentation, and process recommendations that improve transparency, audit readiness, and decision-making.

Help identify process gaps and drive continuous improvement in software asset management standards, workflows, and controls.

Required Qualifications

Bachelor’s degree in Information Systems, Business, Computer Science, Finance, Supply Chain, or a related field, or equivalent practical experience.

3+ years experience in software asset management, IT asset management, software licensing, IT operations, procurement operations, or a related analytical role.

Strong analytical skills with the ability to interpret software usage, entitlement, and operational data.

Experience working with enterprise systems and data sets, ideally including ServiceNow or similar asset/platform tools.

Experience identifying data quality issues, investigating root causes, and driving corrective actions.

Strong written and verbal communication skills, including the ability to explain findings and recommendations to technical and non-technical stakeholders.

Strong organizational skills and attention to detail.

Ability to manage multiple priorities and work effectively across cross-functional teams.

Preferred Qualifications

Experience with software licensing concepts, compliance analysis, reconciliation, or SaaS subscription management.

Experience supporting software requests, software entitlements, or software model governance in ServiceNow.

Familiarity with software integrations, scheduled jobs, and operational monitoring within enterprise platforms.

Experience with reporting, dashboards, or data analysis tools such as Excel, Power BI, SQL, or similar platforms.

Experience working in a regulated, audit-conscious, or large-enterprise environment.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

•This job is may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.