Quality Leader

Job Description

Job Description

Quality Leader

Responsibilities

The Quality Leader is responsible for ensuring the integrity, consistency, and compliance of all products shipped to customers. This role oversees work instruction accuracy, customer satisfaction, and the organization’s overall understanding of quality expectations. The Quality Leader drives adherence to quality standards, regulatory requirements, customer specifications, and internal policies, while strengthening systems, capability, and continuous improvement practices across the organization.

This position ensures the quality management system remains effective, aligned with organizational goals, and supported by strong communication, training, and leadership engagement.

Compensation and Benefits

• Starting pay: $120,000+ annually

• Medical, dental, and vision insurance

• 401(k) savings plan with employer match

• Paid time off including vacation, holidays, and sick leave

• Life insurance and employee assistance programs

• Professional development, certification support, and leadership training

Key Responsibilities

• Promote the quality policy and associated objectives across the organization.

• Ensure cultural adoption of the quality policy; maintain compliance with regulatory and customer requirements.

• Foster continuous improvement practices and embed quality disciplines across teams.

• Establish measurable quality objectives aligned with business unit and corporate priorities.

• Provide structure for reviewing quality objectives and the overall quality management system (QMS).

• Conduct management reviews of the QMS per organizational operating procedures.

• Maintain and achieve customer satisfaction goals.

• Plan and execute continuous improvement projects to strengthen QMS effectiveness and suitability.

• Align personnel, processes, and resources to meet quality objectives and improvement initiatives.

• Maintain QMS integrity during system enhancements or organizational changes.

• Establish and enforce quality processes as part of an integrated system.

• Ensure compliance with customer quality requirements and support issue resolution efforts.

• Serve as the primary source of information regarding QMS performance; conduct informal audits and gather improvement insights.

• Communicate quality, legal, statutory, regulatory, and internal requirements across all organizational levels.

• Maintain transparency with customers regarding significant changes and plant capabilities.

• Promote customer awareness across the workforce.

• Mentor and develop team members, cultivating technical and leadership potential.

• Analyze data to influence decisions, drive improvement, and lead quality initiatives.

Job Roles

• Integrity and conscience – Upholds standards without compromise; bases decisions on facts, safety, and values; serves as the ethical center of the operation.

• Planning – Coordinates audits, events, and system evaluations; prioritizes effectively and works across functions to strengthen outcomes.

• Influence without direct authority – Builds alignment through data-driven reasoning; secures buy-in from stakeholders with varying priorities.

• Orchestration and coordination – Understands process interdependencies; brings together multiple teams to ensure consistent system and product integrity.

• Courage and presence – Takes firm stances when necessary; escalates appropriately; communicates confidently with operators, leaders, and customers.

• Analysis – Identifies root causes and determines optimal solutions even with complex or limited information.

• Relationship-oriented – Builds trust across shifts and departments; negotiates in good faith; engages collaboratively to strengthen enterprise performance.

• Detail orientation – Tracks specifications, audit elements, and instructions; ensures documentation clarity and operational readiness.

• Perspective – Balances short-term needs with long-term system improvement; prioritizes outcomes and indicators.

• Communication – Tailors communication across audiences; shares priorities and future possibilities clearly; listens well and synthesizes viewpoints.

• Coach/Mentor/Manager – Guides, challenges, develops, and recognizes team members; continually assesses talent and fit; builds a strong technical organization.

Qualifications

Basic Requirements

• Bachelor’s degree from an accredited institution

• Minimum of 7 years of quality-related experience

• Minimum of 3 years of leadership experience

• Legally authorized to work in the United States (no visa sponsorship available)

Preferred Qualifications

• Bachelor’s degree in Engineering or a technical discipline

• Experience in aerospace investment casting or similar advanced manufacturing

• Working knowledge of AS9100, NADCAP, and customer quality systems

• Familiarity with turbine engine components

• Strong written and verbal communication skills; able to interact effectively with all organizational levels

• Experience leading implementation of quality and delivery improvement initiatives

• Experience with PPAP, APQP, FMEA, SPC, control plans, audits, and root cause analysis

• Strong analytical skills and ability to interpret complex technical data

• Experience developing engineering and quality staff, including performance appraisals

• Proficiency with computers, data systems, and analytical tools