POLAND INTL - Implementation Program Manager

Job Description

This role partners closely with business and technology stakeholders to drive successful deployment of enterprise software solutions and support organizational transformation. The PM operates effectively at both the strategic level-driving innovation, growth initiatives, and change management-and the tactical level, leading execution through data analysis, problem solving, and team leadership. This role spans multiple centers of excellence, including HR, IT, Finance, and Commercial, offering the opportunity to influence enterprise level outcomes as new software tools are deployed across the organization.

Principal Duties & Responsibilities

• Lead the development and execution of project plans, including scope, timelines, budgets, and resource allocation for strategic software implementations.

• Define project scope, goals, and deliverables in collaboration with business and technical stakeholders.

• Chair weekly project meetings to ensure effective communication across internal teams, clients, and external vendors.

• Prepare and present detailed project status updates, dashboards, and business reviews to stakeholders at multiple levels of the organization.

• Identify, assess, and mitigate project risks while ensuring alignment with broader business objectives.

• Serve as the primary point of contact for clients, providing transparent updates on progress, risks, and resolution plans.

• Partner with solution architects and technical teams to ensure alignment between business requirements and technical execution.

• Lead and motivate cross functional project teams, fostering accountability and collaboration.

• Assign tasks, monitor progress, and proactively resolve issues to keep projects on track.

• Promote a culture of teamwork, innovation, and continuous improvement throughout the project lifecycle.

• Ensure all deliverables meet quality standards and stakeholder expectations.

• Conduct post project reviews, capture lessons learned and implement improvements for future initiatives.

• Support post implementation activities, including user training, documentation, and collection of client feedback.

• Manage projects across global teams, collaborating across multiple countries, cultures, time zones, and languages.

• Potential initiatives include enterprise and commercial software implementations such as Kinaxis Maestro/RapidResponse, HRIS, ERP, WMS, and other strategic platforms.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Experience

• 5+ years of experience leading software delivery teams, preferably within a .com or SaaS based environment

• Proven experience managing complex, multi workstream software implementations

• Experience working within agile software development environments as part of a product based team

• Experience managing third party SaaS platforms and vendor relationships

• Familiarity with supply chain processes, including demand planning, inventory management, and S&OP

• Strong ability to manage multiple projects simultaneously while meeting deadlines

• Fluent in English

• Bachelor's degree in supply chain, Engineering, Computer Science, Information Technology, or a related technical discipline Plus

• Familiarity with Kinaxis Maestro/RapidResponse is a plus