Behavioral Health Technician (Backfill)
Neuronetics, Inc.
Dearborn, MI
About Us Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar TMS and Spravato therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space. Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Dearborn, MI! Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm. Why Greenbrook?
- Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
- Competitive Compensation: Earn $19-21/hour (commensurate with education and experience).
- Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
- Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
- Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
- Location: Primarily based in our Dearborn center, with occasional regional coverage as needed.
- Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
- Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
- Support operational efficiency: Understand and assist with insurance and billing processes as needed.
- Minimum Qualifications: High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience.
- Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory).
- Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong clinical interviewing skills. Knowledge of insurance payers and medical necessity guidelines (a plus).
- Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (training provided).
- Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians.
- Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback.
- Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads.
- Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.
Posted 2025-07-26
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