Senior Lead Event Operations Manager

**About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** We are seeking a highly organized and strategic Event Operations and Project Manager to join our Events team. This role is ideal for a seasoned professional who thrives in fast-paced environments and can seamlessly manage logistics, timelines, and cross-functional coordination for high-impact events. This role will report directly to the Director of Events and serve as a key operational lead across our external event portfolio. The ideal candidate will bring a blend of tactical execution and strategic foresight, ensuring every event is delivered with precision, creativity, and measurable impact. **Location and Schedule** Work Location _:_ This is a Work from Home position. Schedule: This role requires flexibility to accommodate event timelines, including evenings, weekends, and occasional holidays. Standard business hours apply for planning and administrative tasks, but on-site presence during events is mandatory. Travel: Travel may be required for off-site events and vendor meetings. **The Main Responsibilities** + Drive end-to-end operations for event managers to execute Tier 1 and Tier 2 external events, ensuring alignment with business objectives and delivering exceptional attendee experiences. + Oversee all major event timelines, including planning sessions, content reviews, vendor deliverables, and executive briefings. Maintain visibility and accountability across workstreams. + Manage strategic vendor relationships-from sourcing through execution-covering AV, registration platforms, venues, agencies, security, brand, and catering. + Support Director of Events on RFPs and supporting documentation with procurement + Forecast and manage event budgets, including sponsorship allocations and contingency planning. Deliver detailed spend analysis, variance reporting, and ROI insights to leadership. + Establish scalable processes for managing event content, including speaker materials, session assets, and attendee communications. Ensure consistency with brand and PMO standards. + Coordinate marketing, communications, sales, and executive stakeholders to drive seamless execution and unified messaging across all event touchpoints. + Develop and maintain comprehensive project documentation-workback plans, risk logs, status reports, and post-event debriefs-to enable proactive issue resolution and continuous improvement. + Support onboarding of new vendors, agencies, and team members. Facilitate team meetings, ensuring clear action items and accountability. Model high standards of ownership, judgment, and professionalism. + Provide program-level visibility and actionable insights to leadership, enabling informed decision-making and resource prioritization. **What We Look For in a Candidate** + 8+ years of experience managing large-scale events and cross-functional projects in fast-paced environments. + Proven ability to operate as a senior project manager, not just a coordinator-driving clarity and outcomes even when details are fuzzy. + Experience managing complex event calendars and coordinating multiple stakeholders across time zones. + Demonstrated success in vendor management, including contract negotiation and on-site execution. + Strong financial acumen with experience in budget forecasting, tracking, and reporting. + Exceptional written and verbal communication skills, with experience briefing and aligning executives. + Experience with project management tools (Asana, Smartsheet, Microsoft Project, etc.) to drive visibility and accountability. + Bonus: PMP, CMP, or other project/event leadership certifications. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits ( Bonus Structure \#LI-Remote \#LI-MR1 Requisition #: 340745 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 11/29/2025