Operations manager

Summary:

Join the Reality Labs Entertainment Team as a Live Operations Platform Manager, where you will play a pivotal role in shaping the future of immersive media experiences at Meta. As part of the team driving innovation across Meta's Horizon ecosystem, you will be responsible for managing and optimizing video-on-demand (VOD) content operations and supporting live event workflows on our cutting-edge media platforms.In this role, you will leverage your expertise in content management, quality assurance, and live operations to ensure seamless content delivery and platform reliability. You will collaborate closely with Product, Engineering, Content Moderation, QA, and Policy teams to enhance operational workflows and support the launch of new features and live events. Your operational insights will directly influence the evolution of our immersive social platforms, helping to deliver high-quality, compliant, and engaging experiences to our global community.

Required Skills:

Live Operations Platform Manager Responsibilities:

Manage end-to-end VOD content operations, including asset intake, scheduling, and platform uploads

Coordinate content quality assurance and moderation pipelines to ensure compliance with Meta's policies and standards

Monitor and resolve content performance and functionality issues pre- and post-launch

Support Live Operations by assisting with live event monitoring, troubleshooting, and incident communication

Collaborate closely with product, engineering, content moderation, QA, and policy teams to optimize workflows and platform enhancements

Contribute operational insights and support initiatives across Meta's broader Horizon ecosystem

Document processes, maintain operational playbooks, and mentor team members

Minimum Qualifications:

Minimum Qualifications:

Proven experience in media operations, content management, or content moderation at scale, within a tech or media environment

Demonstrated managing VOD and live content workflows, including asset ingestion, quality assurance, and deployment

Technical aptitude with internal tools and platforms, including troubleshooting operational issues

Proven communication skills and experience working cross-functionally with cross functional teams

Experience prioritizing effectively and adapting in an ambiguous environment

Experience being proactive with a solutions-oriented approach

Preferred Qualifications:

Preferred Qualifications:

Prior work experience in VR or immersive social platforms

Familiarity with industry standards and compliance requirements for streaming and video content

Demonstrated analytical skills and experience documenting operational processes

Experience contributing to or supporting live streaming event operations

Public Compensation:

$94,000/year to $136,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].