Receptionist

Job Description

Job Description

Schedule is Mon-Fri, 8:30am-5pm

The Receptionist serves as the front-facing representative of a busy office environment, greeting and directing employees, customers, vendors, and visitors. This role requires a professional, friendly, and well-presented individual who can manage a high-volume, multi-line phone system while interacting effectively with staff at all levels.

This position is ideal for someone who is organized, proactive, and comfortable working in a fast-paced office setting where professionalism and confidentiality are essential.

• Answer, screen, and route incoming calls using a multi-line VoIP phone system
  
• Respond resourcefully and proactively to day-to-day issues as they arise
  
• Provide a welcoming and professional experience for visitors, employees, and clients; appropriately direct and announce guests
  
• Maintain strict confidentiality when handling executive-level and sensitive information
  
• Manage Outlook calendar scheduling for lower conference room areas
  
• Support office security procedures, including monitoring visitor logs, issuing badges, and controlling access at the reception desk
  
• Coordinate shipping, receiving, and distribution of mail and packages; maintain tracking logs and forward mail as needed
  
• Assist with expense reporting by compiling and submitting required documentation to accounting
  
• Prepare materials such as bound financial packets and presentations as requested
  
• Support copying, scanning, and mass mailing processes through completion
  
• Assist with catering coordination and support planning and execution of office events
  

• Strong data entry skills
  
• Excellent customer service and interpersonal skills
  
• Professional phone etiquette and experience with multi-line phone systems
  
• Strong multitasking and time management abilities with the capacity to prioritize effectively
  
• Self-motivated with the ability to work independently with minimal supervision
  
• Strong written and verbal communication skills
  
• Highly organized with strong attention to detail and ability to follow established processes
  
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  

• Minimum of 2 years of administrative or customer service experience preferred
  
• High school diploma or equivalent required
  
• Proficiency with Microsoft Office Suite