Program Coordinator - Offender Services

Job Description

Job Description

This position will support the Pathway Home 6 grant. This grant is expected to run for 42 months and provides funding for workforce development programs that support incarcerated individuals. The program goal is to improve employment outcomes and reduce recidivism by offering job training and other supportive services during incarceration and upon reentry into the community.

OUR ORGANIZATION:

Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021 and 2022 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality.

The Offender Services Team is comprised of competent and caring resource professionals who are innovative, resourceful, collaborative, and helpful in facilitating the reentry process for justice involved individuals who access resources at Kinexus Group.  This responsibility requires that we be service oriented relative to the needs of all referred participants, while still assuring that all services adhere to federal, state and local policies and procedures, financial requirements as established through funding sources.

We lead by example by holding true to a high standard of excellence that drives positive outcomes for justice involved individuals. The Offender Services department strives to be exemplary in all activities and to continuously exceed expectations.

OUR DESIRED OUTCOMES:

Michigan Works! Berrien-Cass-Van Buren expects the Program Coordinator to be a reliable, detail-oriented team member who ensures that all program operations run smoothly behind the scenes. You will be expected to maintain accurate records, communicate effectively with partners, track participant progress, and support the Program Manager in meeting all performance goals. Proactive problem-solving, a commitment to serving justice-involved individuals, and the ability to manage competing priorities with professionalism are essential to success in this role.

WHAT WE EXPECT FROM YOU:

The Program Coordinator plays a critical administrative and operational role in the success of the Pathway Home 6 reentry program. Under the direction of the Program Manager, this position ensures smooth program operations, accurate data tracking, coordination of service delivery, and effective communication across partners. The ideal candidate is highly organized, tech-savvy, and passionate about supporting justice-involved individuals as they transition into the workforce and community.

Program Administration & Coordination

• Support the Program Manager with day-to-day operations, including scheduling, partner communication, and compliance tracking.
• Coordinate logistics for meetings, trainings, and events with internal staff and external stakeholders.

Data Management & Reporting

• Enter, maintain, and monitor participant records in the LS/CMI case management system.
• Track services, activities, measurable skill gains (MSGs), credential attainment, and employment milestones.
• Collaborate with Case Managers to ensure timely and accurate data collection and reporting.
• Assist in preparing quarterly and annual reports for funders and stakeholders.

Partner & Training Coordination

• Liaise with adult education providers, occupational training partners, and employers to obtain participation and credentialing data.
• Ensure documentation of training completions, credential awards, and skill-building progress.
• Maintain communication with public defenders, probation officers, and jail staff for scheduling and documentation support.

Quality Assurance & Compliance

• Monitor compliance with WIOA performance metrics and federal grant guidelines.
• Conduct internal reviews of documentation to ensure data integrity and program accuracy.
• Help implement continuous improvement processes in partnership with the Program Manager and Performance Manager.

MINUMUM REQUIREMENTS:

• Associate's degree or equivalent professional experience in business administration, criminal justice, human services, or a related field (Bachelor's preferred).
• Minimum of 2 years of experience in program coordination, workforce development, or administrative support.
• Strong organizational and time management skills, with attention to detail.
• Proficiency in Microsoft Office and comfort using databases or case management systems.
• Ability to handle confidential information with discretion.

PREFERRED EXPERIENCE:

• Experience working with justice-involved populations or within correctional/judicial environments.
• Familiarity with workforce development programs, including WIOA.
• Knowledge of LS/CMI or other case management software.

WORK ENVIRONMENT:

• Office-based with regular travel to jails, employer sites, and partner meetings.
• Must pass background checks as required by jail facilities.
• Flexibility in scheduling to accommodate access to correctional settings and participant needs.
• Competitive Salary & Benefits

RESOURCES:

• Budget that will ensure operational success
• Manuals for development of skill capacity across fund source responsibility
• Ongoing access to resources

WHAT YOU CAN EXPECT FROM US:

• A robust onboarding experience to integrate you into our team.  
• Team of Teams training in support of the organizational strategies.  
• Job training and development to ensure you are established and growing in your role.  
• Cross Operational Meetings with your peers.  
• Be a part of transformational change in Michigan.

We have unique culture that requires individuals to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE. We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important. 

Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and/or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.