Heavy Duty Truck Repair/Service Center Manager

We are seeking a knowledgeable and hands on Heavy Duty Truck - Service Center Manager to lead an oversee the daily operations of our commercial truck repair facility. This role requires strong leadership, technical expertise in diesel truck systems, an a commitment to delivering high-quality service. The ideal candidate will manage the shop workflow, supervise technicians, ensure timely and accurate repairs and uphold safety and compliance standards.

Key Responsibilities:

• Manage the daily operations the of the repair shop, ensuring efficient scheduling, repair timelines, and quality control.
• Supervise and support a team of diesel technicians, apprentices and tank inspectors.
• Diagnose and troubleshoot issues with heavy-duty trucks including engines transmissions, brakes, suspensions and electrical systems.
• Ensure all repair work is performed according to OEM standards an safety regulations.
• Coordinate parts ordering and inventory management to minimize down time and control repair and parts cost.
• Maintain accurate records of repairs, work order, inspections and warranties.
• Communicate clearly with the customer about repairs, timelines and cost estimates.
• Monitor technician performance and provide training, guidance an evaluations as needed.
• Ensure compliance with OSHA, EPA, DOT and other safety and environmental regulations.
• Assist in budgeting, forecasting and identifying areas for operational improvement and cost control.

Qualifications:

• 5+ years of experience in heavy-duty diesel truck repair, with at least 2 years in a supervisory or management role.
• In-depth knowledge of diesel engines, diagnostics an repairs procedures for commercial trucks.
• ASE Certification (Heavy Duty Truck or equivalent) preferred.
• Computer skills, email, google suite and diagnostic programs an repair order software.
• Strong leadership and communication skills with the ability to motivate and manage a team.
• Understanding of DOT compliance, safety inspections and preventative maintenance programs.
• High School diploma or GED required; technical school certificate or associate degree preferred.

Work Environment & Schedule:

• Full time, Monday through Friday, with occasional evening or weekend availability required depending on workload.
• Mostly on site at the repair shop, may require occasional off-site visits, parts pick up or mobile service calls.

Compensation and Benefits:

• Competitive salary based on experience.
• Performance-based bonuses.
• Health, dental and vision insurance, short term disability and life insurance available.
• Vacation and sick pay.
• Simple IRA retirement savings with employer match.
• Company uniforms.
• Ongoing training opportunities.