Rate Verification Specialist (Remote) at Morley Companies Lansing, MI

Rate Verification Specialist (Remote) job at Morley Companies. Lansing, MI.

About The Role

Remote, Michigan residents only. As a remote Rate Verification Specialist at Morley, you’ll be at the heart of ensuring our automotive warranty reimbursements are fair and accurate. Your expertise will be vital in reviewing past retail‑parts markups and labor‑rate changes to maintain precision in our work. This role is perfect for leveraging your background in automotive, business or accounting, especially if you’re looking to work from home.

What You’ll Do

• Examine and interpret invoices and numerical data submitted by dealers to confirm accurate reimbursement rates.
• Ensure all applications meet the required standards and verify job cards according to the type of service repair.
• Identify qualifying repairs and compute the average markup percentages for parts and effective labor rates.
• Check that labor rates remain consistent with established benchmarks.
• Advise clients on recommended adjustments to markups or labor rates.
• Organize and coordinate work assignments while maintaining an efficient file system.
• Follow a dependable and regular work schedule.
• Offer timely and accurate solutions through inbound and outbound conversations (including use of the client’s application, emails and other communications as needed) while keeping a positive and upbeat attitude.

Questions Before You Apply?

Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after‑hours questions the next business day).

Skills For Success – Required Skills

• Keen attention to detail, especially with numerical and financial calculations.
• Computer proficiency (navigating online resources, using Microsoft Office).
• Excellent interpersonal skills; capable of working well both within a team and independently.
• Professional demeanor and spoken / written communication skills.
• Acute listening skills with attention to detail.
• Strong organizational and time management skills; able to meet deadlines.
• Positive self‑starter with a solid work ethic.

Eligibility Requirements

• High school diploma or equivalent.
• Two or more years of professional work history in automotive, business or accounting.
• Demonstrated analytical, data entry and process‑oriented skills.
• Demonstrated ability to successfully perform in a fast‑paced work environment.
• Able to work the following hours of operation:
• Monday - Friday, 8 a.m. - 5 p.m. Eastern time.
• Must be able to stick to the schedule reliably.

Nice to Have

• Associate degree.
• Background in dealership service administration, service management, warranty administration or parts management.

Remote Work Requirements

• Michigan resident.
• High‑speed internet access at home that you are able to connect to via Ethernet or landline.
• Secluded and distraction‑free work environment.

The Remote Experience

Wondering what it’s like to work for Morley from home? Check out this video to get a glimpse of a remote associate’s typical day and how their home office setup helps them stay focused.

Health & Wellness Benefits

• Medical and prescription coverage, including free annual physicals.
• Dental and vision insurance.
• Paid time off.
• Associate wellness program (earn a reward for getting your annual wellness checkup).
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma).

Financial Benefits

• 401(k) with match.
• Flexible spending account.
• Life insurance.
• Short‑ and long‑term disability insurance (company paid).

Benefits To Make Your Life Easier

• Teladoc: 24/7 online access to doctors.
• 24/7 nurse help desk.
• Patient advocacy: Free 24/7 help with benefit questions and claims issues.
• Family, financial and estate guidance services.

About Morley

Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world‑leading companies that partner with us.

We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected].

Notices

• Morley utilizes E‑Verify during onboarding for all hires. Click here to learn more about E‑Verify: and your right to work.
• Click here to view Morley’s CCPA Notice for applicants in California.
• Click here to view Morley’s privacy policy.