Occupancy Planning and Workplace Specialist

Occupancy Planning and Workplace Specialist

Job ID

Posted

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Workplace Strategy

Location(s)

Remote - US - Remote - US - United States of America

About the Role:

As a CBRE Occupancy Planning and Workplace Specialist, you will support workplace strategy and space planning initiatives. This role is critical in maintaining accurate occupancy data, developing space scenarios, and ensuring seamless post-occupancy processes. You will collaborate with operations teams, global partners, and stakeholders to deliver efficient and strategic space solutions.

What You'll Do:

• Produce drawings (test fits, block and stack, scenario plans) and presentations for internal stakeholders and client-facing steering committees.

• Consolidate and help make informed decisions from interviews and discussions with clients. Gather and synthesize project requirements, including functional, operational, and cultural considerations.

• Enter and manage occupancy data within the system of record (Serraview).

• Coordinate with operations contacts to prompt Quarterly Headcount Audits. Reminds and push operations to log into Serraview to perform the audit.

• Coordinate with operations contacts on annual floorplan audits (may attend space walks for validation).

• Partner with Costa Rica or execute accurate plan updates in Serraview yourself.

• Assist in creating space plans, test fits, block plans, stack plans, and move lists.

• Analyze utilization data by team and contribute to strategic scenario development.

• Capture and analyze trends from previous building data compared to planned programs and actual built outcomes at project completion. (EXCEL!)

• Provide End of Project analysis (e.g. Post - Occupancy surveys)

• Facilitate reviews to confirm deliverables were executed, and client expectations met.

• Conduct training sessions with operations on Serraview and data maintenance.

• Organize project data to track benchmarks and KPIs for the client's portfolio. (i.e., import all raw data into excel tracker)

• Work with cross-functional internal teams to execute workplace experience standards and customize change processes.

• Gather and consolidate information (note taking) to support internal and client stakeholder meetings. Maintain organized presentations and reference materials.

• Maintain and update internal communications and collateral templates AND tailor these templates to apply to site specific information (i.e. workplace or change differences between Dallas and NYC)

• Follow change management roadmaps for multiple markets at once and track progress across all markets and deliverables.

• Support the development and execution of engagement activities, including town hall presentations, communications, workshops, etc. to support the change process across multiple markets.

• Gather quantitative and qualitative feedback throughout the program including end-of-project analysis, delivering detailed reports with recommendations to clients.

• Build and nurture key relationships with stakeholders across all organizational levels, gaining their buy-in to the change and leveraging their support as necessary and appropriate.

• Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function.

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• In-depth knowledge of Microsoft Office products. Expertise in Excel preferred. Other examples include Word, PowerPoint, Outlook, etc.

• Knowledge and experience managing/maintaining IWMS or CAFM programs (ie. Serraview, Archibus, FM Systems, Manhattan, Nuvolo, iOffice, etc)

• Experience utilizing CAD software for polylining tasks to support space planning and design initiatives.

• Extensive organizational skills with a strong inquisitive mindset.

• Preferred experience managing various workstreams and priorities across cross-collaborative project teams, while ensuring exceptional client service and effective coordination with national and international teams.

Why CBRE:

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring:

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum compensation for the Occupancy Planning and Workplace Specialist position is $75,000 per year and the maximum salary for the position is $100,000 per year. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)