Business Intelligence Platform Support Specialist :: Okemos MI (hybrid)

12+ month contract

Role - Business Intelligence Platform Support Specialist

Inperson Interview Required

USC/GC

Hybrid (minimum of 3 days a week in Okemos office), subject to change in the future

Number of Open Positions: 1 Please screen the resumes and provide your top candidate for consideration. Do not send another candidate unless one is rejected.

When Needed: Immediate (2 Weeks)

Job Summary:
Work as a member of the Data Insights and Reporting team supporting multiple reporting platforms, by automating, streamlining and innovating new solutions. Contribute to upcoming Enterprise Data Office changes by engaging in the design, development, and maintenance of reliable and effective reporting platform infrastructures.

Primary Job Responsibilities:

Create, execute, and modify SQL scripts to resolve issues, optimize database calls, and perform data integration with third party systems including APIs

Diagnose and resolve advanced issues involving software, hardware, accounts, networks and across environments, ensuring optimal performance and reliability

Leverage a wide variety of open-source technologies and cloud services, coding and scripting languages including Python, command line interface, Microsoft PowerShell

Collaborate with software developers to deploy and operate our systems effectively.

Help automate and streamline operations and processes, building and maintaining tools for deployment, monitoring, and operations.

Collaborate with developers, product managers, and business teams to understand data needs and provide solutions

Participate and contribute to ongoing innovative efforts, creating technical solutions and supporting POCs

Design, build, and maintain a stable and efficient infrastructures, including system administration, to optimize service delivery across environments and throughout the development lifecycle

Maintain documentation for data processes, workflows, and analytics methodologies

Must have Technical Skills:

Proven experience in IT systems administration, preferably in a data-focused environment

Experience with scripting languages (PowerShell, Bash, Python)

Familiarity with cloud platforms (Azure, AWS, GCP) and hybrid environments

Understanding of data platforms (SQL Server, Snowflake, etc.)

Ability to analyze and resolve complex problems

Strong knowledge of networking, firewalls, and server management

Excellent troubleshooting and communication skills.

Nice to have technical skills:

Experience supporting BI tools (Looker, Power BI, Tableau)

Familiarity with DevOps practices and CI/CD pipelines

Knowledge of data governance and compliance standards .