SCHEDULING SPECIALIST
- Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Mosaiq scheduling system.
- Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented.
- Schedules patient procedures using EPIC/Mosaiq obtaining all necessary information and coordinating procedures with physicians, radiation oncology staff, equipment and personnel availability.
- Obtains insurance authorizations as needed.
- Coordinate the compiling of patient records to facilitate patient rounds and quality assurance matters.
- Monitor accuracy of scheduled orders coming through Centralized Scheduling.
- Process patient orders via EPIC/Mosaiq.
- Support scheduling of radiation oncology appointments.
- Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries.
- Handles confidential information on a daily basis and maintains HIPPA compliance.
- Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned
- Coordinates ordering needed supplies for department.
- Initiates pages to physicians and staff.
- Maintains patient medical records.
- Instruct new Caregivers in all procedures and responsibilities.
- None
- Minimum of two years advanced secretarial training and/or experience.
- Minimum of 6 months experience with EPIC scheduling applications within the past year
- Preferred- Knowledge and experience with Mosaiq scheduling system.
- High school diploma
- Preferred- Professional certification.
- Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills
- History of outstanding customer service skills
- Ability to multi task
- Strong attention to details
- Work history that exhibits outstanding dependability and ability to work independently
- Proficient in medical terminology.
- Proficient word processing and dictation/transcription skills.
- Use multi-line phone
- Knowledge and working experience with Excel
- Demonstrate knowledge of EPIC
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